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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Inletbase serves as a comprehensive platform that combines a hosted form backend with an AI chatbot system specifically designed for website owners and their teams. This solution allows for the collection of submissions through existing forms via hosted endpoints or compatible platform connectors, subsequently organizing the responses in a centralized inbox while providing notifications, implementing spam filters, and enabling the activation of visual workflows, webhooks, CRM integration, or AI-generated email responses. Additionally, users have the capability to create chatbots that are tailored using their own website content, uploaded documents, text, and predefined Q&A formats, which can then be seamlessly integrated into their sites through an embeddable chat widget. Among its features, the platform also offers functionalities for lead collection, conversation analysis, human escalation, API connectivity, and team management—all accessible from a unified dashboard. This solution is particularly well-suited for businesses and developers aiming to manage website inquiries efficiently without the need to develop a separate backend for form processing, while also catering to teams looking to address visitor inquiries based on their own resources effectively. The versatility of Inletbase makes it an invaluable tool for enhancing user engagement and streamlining communication online.

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

WordPress Yes 
Facebook Messenger No 
Framer Yes 
Gomag No 
Google Merchant Center No 
HubSpot CRM Yes 
Instagram No 
PrestaShop No 
Shopify No 
Telegram No 
Webflow Yes 
WhatsApp No 
WooCommerce No 

Integrations

WordPress Yes 
Facebook Messenger Yes 
Framer No 
Gomag Yes 
Google Merchant Center Yes 
HubSpot CRM No 
Instagram Yes 
PrestaShop Yes 
Shopify Yes 
Telegram Yes 
Webflow No 
WhatsApp Yes 
WooCommerce Yes 

Pricing Details

$39/month
Starter is free and includes 1 form, 1 chatbot, 100 monthly submissions, and 20 AI credits. Pro is $39/month for 3 team members and 2,000 monthly submissions. Business is $89/month. Annual billing saves about 20%. Enterprise pricing is custom.
Free Trial No 
Free Version Yes 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inletbase

Founded

2026

Country

India

Website

inletbase.com

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

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Product Features

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