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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infercall serves as a cloud-based AI receptionist tailored for small enterprises and service-oriented teams. By utilizing pertinent business information such as services offered, pricing, operational hours, policies, and necessary documents, it effectively handles inbound phone calls and chats initiated on websites. This intelligent receptionist is capable of addressing common inquiries, assessing the nature of calls, gathering necessary caller information, transferring calls, or taking organized messages based on predefined guidelines established by the business. Additionally, through various integrations, it can facilitate appointment scheduling, generate follow-up tasks or customer records, and draft quotes or create jobs. The platform offers valuable insights, including call summaries, transcripts, recordings, and analytics for comprehensive assessment. Businesses have the flexibility to either forward an existing phone number or adopt an Infercall-specific number, while also customizing greetings and languages, alongside managing call operations via a user-friendly web dashboard. Suitable applications of this service extend across various sectors, including trades, home services, salons, dental clinics, and any businesses that require appointment scheduling or inquiry management. By leveraging such technology, businesses can enhance their customer engagement while streamlining communication processes efficiently.

Description

Kalyvox serves as an AI-driven phone receptionist tailored for small to medium-sized enterprises, operating around the clock to handle incoming calls in a conversational manner. It discerns the caller's purpose, gathers essential contact information, and generates a call ticket that includes both a summary and a transcript. Businesses have the flexibility to customize various aspects such as call scenarios, operating hours, greetings, escalation protocols, and even the voice and tone of the assistant. In cases of urgency, Kalyvox can escalate calls to a live representative and send out notifications through email, SMS, Slack, or webhook. The service is multilingual and features a user-friendly dashboard for overseeing calls, tickets, users, and configurations. Additionally, it offers integrations with Google Calendar and various webhooks, enabling seamless connections with CRM systems and automation platforms. Overall, Kalyvox enhances customer interaction while streamlining business operations effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Calendly Yes 
Gmail Yes 
Google Calendar Yes 
Google Sheets Yes 
Mindbody Yes 
Salesforce Yes 
ServiceM8 Yes 
SuiteDash Yes 
Xero Yes 
Zoho CRM Yes 

Integrations

Calendly No 
Gmail No 
Google Calendar No 
Google Sheets No 
Mindbody No 
Salesforce No 
ServiceM8 No 
SuiteDash No 
Xero No 
Zoho CRM No 

Pricing Details

$5/month
US Starter is US$5 per month and includes 50 minutes; additional usage charges apply. Prices and usage rates vary by region.
Free Trial No 
Free Version No 

Pricing Details

$99
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Infercall

Founded

2025

Country

Australia

Website

infercall.com

Vendor Details

Company Name

Kalyvox

Founded

2025

Country

France

Website

kalyvox.ai/en/

Product Features

Product Features

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