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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ITK Communications provides customized cloud-based communication solutions catering to businesses of all sizes and diverse needs. Unlike traditional telephone systems that are fixed within a company's premises, our offerings are delivered flexibly, securely, and conveniently from three German high-security data centers. The modular design allows for seamless relocation of telephony services to our data centers, enabling companies to easily adjust their service packages on a monthly basis according to their preferences. A significant advantage of our cloud solutions is the extensive array of options for CTI, contact centers, and mobility solutions, which can be integrated with ERP and CRM systems for enhanced functionality. Moreover, system updates and upgrades occur automatically in the background, ensuring that you consistently operate with the latest features and highest quality standards. To top it off, our complete system redundancies guarantee optimal protection against any potential failures, providing peace of mind for your communication needs. In today’s rapidly evolving business environment, having such flexible and reliable communication tools is essential for maintaining a competitive edge.

Description

Whether you're a startup, entrepreneur, traveler, or remote consultant, VirtualGlobalPhone offers an extensive array of communication options to keep you connected. A Direct Inward Dialing (DID) number, commonly referred to as a Virtual Number, operates independently of a physical phone line, allowing incoming calls to be directed to VoIP systems. Seamlessly integrate these solutions with your Unified Communication Systems and contact center platforms globally, including popular services like Zoho CRM, Salesforce, and 3CX on iPhone. Establish an immediate local footprint in the specific regions you require, all from the convenience of the cloud. Connect with your audience in over 7,500 locations spanning from South Africa to Singapore and beyond, ensuring your message resonates wherever you are. Amplify your reach by maintaining a presence in more than 60 lucrative markets, which collectively represent 93% of the world's economy, making it easier than ever to connect with potential clients. Additionally, our competitively priced Toll-Free Phone Numbers enable you to offer your customers and colleagues free calling options from the most economically vibrant regions worldwide, enhancing accessibility and engagement for your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$3.95 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ITK Communications

Country

Germany

Website

www.itk-communications.de

Vendor Details

Company Name

VIGIL

Founded

2008

Country

Hong Kong

Website

www.virtualglobalphone.com

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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