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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ITK Communications provides customized cloud-based communication solutions catering to businesses of all sizes and diverse needs. Unlike traditional telephone systems that are fixed within a company's premises, our offerings are delivered flexibly, securely, and conveniently from three German high-security data centers. The modular design allows for seamless relocation of telephony services to our data centers, enabling companies to easily adjust their service packages on a monthly basis according to their preferences. A significant advantage of our cloud solutions is the extensive array of options for CTI, contact centers, and mobility solutions, which can be integrated with ERP and CRM systems for enhanced functionality. Moreover, system updates and upgrades occur automatically in the background, ensuring that you consistently operate with the latest features and highest quality standards. To top it off, our complete system redundancies guarantee optimal protection against any potential failures, providing peace of mind for your communication needs. In today’s rapidly evolving business environment, having such flexible and reliable communication tools is essential for maintaining a competitive edge.

Description

The Phone EVE basic version is a straightforward telephony software designed for auto dialing, voicemail recording, caller ID detection, contact management, and call log oversight. For over twenty years, VoiceCTI Communications Inc. has been at the forefront of developing computer telephony integration (CTI) applications and products. With a team of experienced developers, the company provides affordable, user-friendly applications that seamlessly integrate into both work and personal PCs and phone setups. The basic version of Phone EVE is available for free and has no expiration date. Users need a PC running Windows, a headset or analog handset, and a telephony device to meet the minimum requirements. For optimal voice quality and a robust telephony experience, it is recommended to use a TAPI compliant telephony device. Currently, the software supports Way2call Hi-Phone Desktop products. It's important to note the distinction between voice modems and telephony devices. While the basic Phone EVE version handles a single line, more advanced versions can accommodate up to four analog lines, making it versatile for various user needs. As technology evolves, VoiceCTI continuously seeks to enhance its offerings to better serve its clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ITK Communications

Country

Germany

Website

www.itk-communications.de

Vendor Details

Company Name

VoiceCTI Communications

Website

www.voicecti.com

Product Features

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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