Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HelloSend is an omnichannel customer communication platform designed to help businesses manage SMS, MMS, WhatsApp messaging, and voice calls from one unified solution. The platform integrates seamlessly with major CRM systems, allowing sales, support, and marketing teams to communicate with customers without leaving their existing workflows. Organizations can automate outreach campaigns, personalize customer interactions, and manage responses through a centralized inbox that consolidates conversations across multiple channels. SMS marketing capabilities help businesses reach customers with high-visibility messages, while WhatsApp support enables richer communication through media sharing and interactive conversations. The platform’s voice calling functionality allows users to place calls directly from CRM records and maintain detailed communication histories. Automated messaging workflows help reduce manual effort while ensuring timely customer engagement. Real-time analytics provide visibility into campaign performance, delivery rates, and customer response behavior. Additional features such as templates, opt-in and opt-out management, and campaign tools simplify communication management at scale. HelloSend enables businesses to create more efficient and consistent customer experiences across every communication channel.
Description
LeapXpert’s federated framework facilitates smooth integration with essential business applications, enhancing overall operational efficiency. Adopting a mobile-first strategy, it empowers users to engage in text and voice interactions via their preferred channels, all while ensuring a secure and cohesive environment. This federated model not only supports messaging and voice but also incorporates advanced features such as deep links to voice applications, message transformations, and media transcoding. Additionally, it includes chatbots designed to enhance and support professionals during conversations, among other capabilities. As instant messaging and communication increasingly blend into everyday activities, the difficulty of preserving a distinct business identity for work-related discussions escalates. LeapXpert addresses this issue by providing organizations with a comprehensive overview and complete transparency of employee-customer interactions, all without encroaching on the privacy of employees' personal communications. Ultimately, this innovative approach helps maintain the integrity of professional communication while fostering a productive work environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Discord
No
LINE
No
Microsoft Teams
No
Pipedrive
Yes
Signal
No
Slack
No
Telegram
No
WeChat
No
Zoho CRM
Yes
Integrations
WhatsApp
Yes
Discord
Yes
LINE
Yes
Microsoft Teams
Yes
Pipedrive
No
Signal
Yes
Slack
Yes
Telegram
Yes
WeChat
Yes
Zoho CRM
No
Pricing Details
$75/month
Free Trial
Yes
Free Version
No
Pricing Details
$24 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelloSend
Founded
2019
Country
United States
Website
hellosend.com
Vendor Details
Company Name
LeapXpert
Founded
2017
Country
United States
Website
www.leap.expert
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Archiving
Access Control
No
Data Deduplication
No
Document Management
No
Email Archiving
No
Multimedia Archiving
No
Retention Management
No
Storage Management
No
Version Control
No
Web Archiving
No
eDiscovery
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No