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Description
All-in-one application for customer communication and successful messaging campaigns
HORISEN Business Messenger is a multiaward-winning platform that enables campaign management and omnichannel communication. It is a robust, scalable application that can be used by businesses of any size. It was designed for professional Messaging Technologists and Marketers.
Business Messenger is a powerful, turn-key application that allows for seamless communication across multiple channels. It can be managed from one point.
HORISEN Business Messenger allows brands to offer seamless and user-friendly experiences across all touchpoints. It's a one-stop messaging solution that allows seamless communication across multiple channels, including SMS, WhatsApp, Telegram and Viber, Instagram Messenger, Google Business Chat and RCS.
Messaging Technologists can take the messaging business to the next level with its powerful features.
Description
Intrawebix CRM is an online customer relationship management solution tailored for small to medium enterprises that oversees sales, customer support, and appointment scheduling. It effectively organizes leads, contacts, deals, customer interactions, and follow-ups within a collaborative workspace, featuring tools like a Kanban pipeline, lead scoring, forecasting, and reporting capabilities. The platform’s shared inbox integrates popular messaging services such as WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat. Teams benefit from the ability to create web forms and chatbots, synchronize calendars for booking appointments, launch email campaigns, and automate various tasks. Additionally, its AI functionalities provide smart reply suggestions, message translations, conversation summarizations, and a voice agent to assist with calls and appointment scheduling. The system also offers capabilities for generating quotes, invoices, facilitating online contract signing, managing helpdesk tickets, maintaining a knowledge base, and providing access to a customer portal. Developers can leverage a REST API and webhooks for custom integrations. Furthermore, the user interface supports multiple languages, including English, Romanian, and Russian, ensuring broader accessibility for diverse teams. This makes Intrawebix CRM a versatile choice for businesses aiming to enhance their customer relationship management processes.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Facebook Messenger
Yes
Instagram
Yes
Telegram
Yes
Viber
Yes
WhatsApp
Yes
Google Business Messages
Yes
Google Calendar
No
Microsoft Outlook
No
QuickBooks Online
No
WooCommerce
No
Integrations
Facebook Messenger
Yes
Instagram
Yes
Telegram
Yes
Viber
Yes
WhatsApp
Yes
Google Business Messages
No
Google Calendar
Yes
Microsoft Outlook
Yes
QuickBooks Online
Yes
WooCommerce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HORISEN
Founded
2001
Country
Switzerland
Website
www.horisen.com
Vendor Details
Company Name
Intrawebix SRL
Founded
2025
Country
Moldova
Website
crm.intrawebix.com/en
Product Features
Mobile Marketing
Channel Attribution
Yes
Contextual Targeting
Yes
Coupons
Yes
Email Marketing
Yes
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
Yes
Text-to-Win
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No