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ease
features
design
support

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Write a Review

Description

Driving the evolution of digital transformation while empowering knowledge workers to realize their full potential is central to our philosophy. We firmly believe that the true strength of AI lies in its ability to work alongside humans, taking care of urgent yet low-value repetitive tasks, thereby allowing individuals to dedicate more time to innovative and fulfilling projects. This not only enhances personal job satisfaction but also fosters genuine value creation for organizations. Furthermore, we maintain that the advantages of AI come not from displacing human employees but from amplifying their capabilities, which is the foundation of Knowledge Automation. Arago aims to extend the advantages of Artificial Intelligence to enterprise clients worldwide through Knowledge Automation solutions. After receiving an investment from KKR in 2014, we significantly accelerated the development of our HIRO system and broadened our Knowledge Automation services to encompass all processes and industries as a SaaS offering, ensuring that businesses can harness this transformative technology effectively. Ultimately, our goal is to transform workplaces into environments where human ingenuity is complemented by AI, leading to a future of enhanced productivity and innovation.

Description

Bank branches are undergoing a significant transformation from conventional service models to highly automated business hubs. Auriga's WWS Greæter is a cutting-edge tablet application specially crafted to meet the evolving needs of branch personnel as they transition from transaction managers to interaction facilitators. This shift in branch banking is propelled by a customer base that is increasingly empowered by digital technology, the rapid expansion of secure and dependable digital service options, and the ongoing drive to improve customer satisfaction while maximizing sales opportunities with every interaction. By introducing advanced self-service machines within branches, financial institutions can greatly alleviate the workload of tellers handling routine, low-value transactions. As branch staff navigate this evolving landscape, they are challenged to balance the imperative of boosting high-value product sales with customers' rising expectations for a more enjoyable and fulfilling banking experience. Consequently, adapting to these changes is crucial for maintaining competitiveness in the modern banking environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Store Yes 

Integrations

SAP Store No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Almato AG

Founded

1998

Country

Germany

Website

www.almato.com/en/solutions/hiro-ai

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

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