Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dialexia operates as a worldwide VoIP software provider focused on creating IP-PBX solutions. Our primary clientele includes VoIP service providers, telecom operators, value-added resellers (VAR), and competitive local exchange carriers (CLEC). The hosted PBX systems we offer are crafted to minimize capital expenditures, lower ongoing costs, and improve management efficiency. With Dialexia's IP-PBX offerings, small and medium-sized businesses can enjoy access to cutting-edge unified communications features without breaking the bank. Our comprehensive enterprise IP-PBX Appliances provide a plug-and-play solution for SMBs in search of cost-effective VoIP options. Furthermore, Dialexia’s HERO hosted PBX solution serves as an exceptional communications platform tailored for telecom operators and service providers eager to implement a scalable and budget-friendly hosted PBX service for their clientele. By choosing Dialexia, businesses can leverage the latest technology to enhance their communication strategies effectively.
Description
Enhancing customer outreach is crucial for effectively engaging and connecting with clients, while also streamlining the telecom order process and rebuilding trust in phone communications. By improving adherence to regulations and minimizing SPAM mis-tagging, we can boost answer rates significantly. Customers can be reassured through the presentation of verified business information during calls and online queries. Furthermore, we can expedite connectivity by utilizing our vast experience and expertise in serving carriers worldwide. It is essential to elevate the efficiency and impact of outbound enterprise communications, aligning them with the timing and preferences of customers for optimal response. Maintaining a consistent enterprise brand identity and reliable business information is vital for consumer trust. Additionally, managing authoritative telecom phone and subscriber data enhances the overall security and confidence of the user experience. Efficient orchestration of network orders will lead to better deployment practices, facilitating the expansion and delivery of communication and connectivity services, ultimately enhancing customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Fintech Sandbox
No
LendAPI
No
SavvyMoney
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dialexia Communications
Founded
2001
Country
Canada
Website
www.dialexia.com
Vendor Details
Company Name
TransUnion
Country
United States
Website
www.transunion.com/solution/trucontact
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes