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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Greeter serves as a cloud-based virtual reception solution and communication platform tailored for small to midsize enterprises and local organizations. This innovative tool empowers businesses to manage incoming calls outside of regular working hours, monitor and document unanswered calls, alert teams about new customer inquiries, and efficiently direct callers to the right departments. The platform boasts an array of customizable greetings, tools for lead management, an integrated mini CRM, and functionalities for gathering surveys and feedback, alongside call-response tracking and options for notifications via WhatsApp and SMS. Companies can leverage Greeter to reconnect with missed calls, assist customer queries, and ensure ongoing communication with clients regardless of business hours. Additionally, the platform offers features like click-to-call recovery, alignment with regional phone numbers, a multitenant IVR system, promotional campaign management, consent collection, and loyalty program integration, making it a comprehensive solution for enhancing customer engagement and satisfaction. With its versatile offerings, Greeter stands out as an essential asset for businesses aiming to improve their customer service experience.

Description

Kalyvox serves as an AI-driven phone receptionist tailored for small to medium-sized enterprises, operating around the clock to handle incoming calls in a conversational manner. It discerns the caller's purpose, gathers essential contact information, and generates a call ticket that includes both a summary and a transcript. Businesses have the flexibility to customize various aspects such as call scenarios, operating hours, greetings, escalation protocols, and even the voice and tone of the assistant. In cases of urgency, Kalyvox can escalate calls to a live representative and send out notifications through email, SMS, Slack, or webhook. The service is multilingual and features a user-friendly dashboard for overseeing calls, tickets, users, and configurations. Additionally, it offers integrations with Google Calendar and various webhooks, enabling seamless connections with CRM systems and automation platforms. Overall, Kalyvox enhances customer interaction while streamlining business operations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Elision Technologies Pvt Ltd

Founded

2007

Country

India

Website

www.elisiontec.com/products/greeter/

Vendor Details

Company Name

Kalyvox

Founded

2025

Country

France

Website

kalyvox.ai/en/

Product Features

Product Features

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