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Average Ratings 0 Ratings
Description
Organizations can gain insight into the activities of their agents and the methodologies implemented to perform those tasks. Globitel’s Workforce Management software provides an intelligent array of tools designed to enhance productivity within call center operations and monitor adherence in real-time. This is accomplished by effectively optimizing workforce resources through precise forecasting, which leads to the creation of a more streamlined schedule. By balancing the availability of skilled agents with the predicted traffic during different times of the day, this optimization ensures that service levels are met while minimizing any underutilization, thereby boosting efficiency and preserving agent satisfaction. Furthermore, Globitel's Workforce Management software includes advanced modules for smarter workforce management, encompassing key functions such as scheduling, forecasting, real-time monitoring, and oversight of operational metrics like call volumes, handling times, and agent shifts. Additionally, the software's flexibility allows for rapid adjustments to be made in response to fluctuating demand, ensuring that call centers can adapt effectively to any situation.
Description
Parim is an all-in-one workforce management platform built to handle the complexity of managing shift-based teams. Whether you're in Security, Live Events, Healthcare, Cleaning, or Temporary Staffing, Parim gives you the tools to streamline operations, eliminate admin, and stay in control—wherever work happens.
The system includes smart rota planning, real-time shift scheduling, mobile check-ins, compliance tracking, payroll reporting, and HR tools—all in one seamless interface. Employees get their own app to view shifts, clock in, request leave, and receive updates instantly, while managers gain full visibility across teams, sites, and schedules.
Unlike many platforms, Parim offers flexible modular pricing and doesn’t charge per user—making it cost-effective whether you manage 30 staff or 3,000. With built-in automation, powerful integrations, and industry-specific features, Parim is trusted by hundreds of businesses across the UK, Europe, and beyond.
Take control of your workforce with software that works as hard as you do.
API Access
Has API
API Access
Has API
Integrations
ADP Workforce Now
Amazon EC2
Amazon Web Services (AWS)
Ashby
BambooHR
Breezy HR
Bullhorn
Intercom
Mailchimp Transactional Email (Mandrill)
New Relic
Integrations
ADP Workforce Now
Amazon EC2
Amazon Web Services (AWS)
Ashby
BambooHR
Breezy HR
Bullhorn
Intercom
Mailchimp Transactional Email (Mandrill)
New Relic
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$46 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/workforce-management/
Vendor Details
Company Name
Parim Workforce Software
Founded
2012
Country
United Kingdom
Website
parim.co
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Absence Management
Analytics/Reporting
Approval Process Control
Attendance Tracking
Calendar Management
Compliance Management
Employee Database
Employee Scheduling
Leave Policy Management
Notifications/Alerts
Overtime Management
Role-Based Permissions
Time Off Management
Timesheet Management
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Nurse Scheduling
Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking
Time Clock
Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce