Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With more than 15 years of experience in the IT services sector, we specialize in creating software applications and mobile apps for clients globally. Genesis stands out as a premier web design agency, renowned for crafting innovative and effective websites that truly embody your brand identity. Our expertise extends to IT consultancy, particularly for various domains within the IT sector, focusing on web applications. We provide comprehensive and feature-rich professional ecommerce solutions, covering every facet of your online shopping experience. Furthermore, we excel in developing highly interactive and engaging websites using the WordPress CMS, among other platforms. Our services also include assisting customers with domain name selection, registration, buying, selling, trading, and transferring. We implement search engine submission strategies to enhance the likelihood of achieving high rankings in search engine results pages. As a leading technology solutions provider with over 15 years in the industry, we are committed to delivering exceptional results for our clients worldwide. Our dedication to innovation and quality ensures that we remain at the forefront of the ever-evolving digital landscape.
Description
Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.
API Access
Has API
No
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Pointel DCCM
No
Pricing Details
$35 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Genesis Enterprises
Country
India
Website
genesis.in.net
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com/solutions/cms/
Product Features
Domain Name Registrars
DNS Service
No
Domain Parking
No
Domain Privacy
No
Email Hosting
No
Extended Expiration Protection
No
SSL Certificates
No
Web Hosting
No
Website Builder
No
Web Hosting
Cloud Hosting
No
DDOS Protection
No
Dedicated Hosting
No
Email Hosting
No
Managed Hosting
No
Multiple Datacenter Locations
No
Private SSL
No
SSD Storage
No
Server Backups
No
Shared Website Hosting
No
Unlimited Bandwidth Option
No
VPS
No
Website Builder
No
Website Builder
Auto Update
No
Content Import / Export
No
Drag & Drop
No
Invoices
No
Landing Pages / Web Forms
No
Newsletter Management
No
Online Booking
No
Online Store Builder
No
Pre-built Templates
No
Real Time Editing
No
SEO
No
Survey Builder
No
White Label
No
Product Features
Change Management
Approval Workflow
No
Audit Trail
No
Automated Notifications
No
Change Calendar
No
Change Planning
No
Compliance Management
No
Prioritization
No
Release Management
No
Task Management
No
Tracking & Reporting
No
Training Management
No
CMDB
Change Management
No
Configuration Management
No
Data Visualization
Yes
Device Auto Discovery
No
IT Asset Management
No
Impact Management
No
License Management
No
Performance Management
No
Relationship Mapping
No