Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Genesis Clinical Lifecycle Management seamlessly integrates data, decision-making, and workflows between ERP and EHR systems across various settings, including operating rooms, cath labs, and patient bedside. This innovative solution offers healthcare organizations a vendor-neutral platform that ensures comprehensive lifecycle visibility, operational control, efficiency, and clinical traceability from the initial receipt of items to the point of care delivery. With Genesis Data, organizations benefit from a clean and normalized source of truth that consolidates information across item masters, ERP, EHR, contracts, recalls, and supply chain data. Meanwhile, Genesis Sourcing helps ensure contract compliance during the purchasing process, while Genesis Inventory delivers real-time insights into clinical stock, automates par-level management, tracks expiration dates, and facilitates quick response to recalls. Additionally, Genesis Clinical enables the capture of data concerning implants, consumables, bill-only items, and other supply usage directly at the point of care, alleviating the burden on clinicians and streamlining processes within the healthcare system. This holistic approach not only enhances operational efficiency but also contributes to improved patient outcomes by ensuring that the right supplies are available when needed.
Description
A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.
API Access
Has API
No
API Access
Has API
No
Integrations
Care Director
Yes
Compucare
Yes
EpicCare EMR
Yes
Infor CRM
Yes
MEDITECH Expanse
Yes
NetSuite
Yes
Oracle Cloud Infrastructure
Yes
Oracle PeopleSoft
Yes
Paragon Denali
Yes
SAP Cloud Platform
Yes
Integrations
Care Director
No
Compucare
No
EpicCare EMR
No
Infor CRM
No
MEDITECH Expanse
No
NetSuite
No
Oracle Cloud Infrastructure
No
Oracle PeopleSoft
No
Paragon Denali
No
SAP Cloud Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Genesis Automation Healthcare
Country
United Kingdom
Website
www.genesisahc.com
Vendor Details
Company Name
Pega
Country
United States
Website
www.pega.com/industries/manufacturing/recall