Average Ratings 0 Ratings
Average Ratings 0 Ratings
Similar Products
-
Google Cloud Speech-to-TextAn API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
-
Dialpad SupportCustomer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction. This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems. The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight. In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience. And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
-
Bigly SalesBigly Sales is an AI outbound calling platform that combines voice automation, telephony infrastructure, compliance controls, CRM connectivity, and campaign management in a fully managed service. The company handles number purchasing and management, carrier registration, whitelisting, spam monitoring, local presence dialing, and other infrastructure required to launch outbound calling campaigns. Compliance features are designed to enforce federal and state calling requirements before a call is placed rather than relying only on after-the-fact reporting. Bigly supports opt-out suppression, dialing-window restrictions, state-specific rules, consent workflows, and other TCPA-related controls at the system level. Its AI calling agents can contact new leads, conduct qualification conversations, schedule appointments, transfer qualified prospects, trigger follow-up messages, send payment links, and perform other sales actions. Call data can be pushed into CRM and API-connected systems so teams do not have to manually record transcripts, dispositions, qualification answers, or conversion outcomes. Reporting covers total calls, answer rates, lead-source performance, successful and unsuccessful dispositions, live transfers, appointments, SMS events, contracts, and payments. Bigly also continuously monitors campaign performance and adjusts prompts and qualification logic over time to improve results. The platform is used across industries including B2B SaaS, financial services, insurance, healthcare, home services, real estate, lending, education, telecom, ecommerce, dealerships, and professional services.
-
SquaretalkSquaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice, WhatsApp messaging, SMS, and email), powerful call-handling features, and affordable scalability without additional complexity or costs. Squaretalk combines powerful communication tools with intelligent automation to help teams work more efficiently and deliver better customer experiences. Advanced call handling, automated transcripts, and sentiment analysis provide greater visibility into every conversation. The built-in contact management system keeps interactions organized and ensures no lead falls through the cracks. Flexible workflows can be customized to match specific operational needs, while advanced reporting tools offer actionable insights into team performance and business outcomes. Internal chat streamlines collaboration through instant communication, simplified mentoring, efficient escalations, and the consolidation of internal and external conversations within a single platform. Backed by enterprise-grade security, Squaretalk ensures that customer data remains protected and compliant. With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
-
ForethoughtForethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
-
AircallAircall transforms business communications with an intelligent, cloud-based phone system built for modern sales and customer support. More than just a calling tool, it provides an all-in-one hub that connects phone, SMS, and WhatsApp conversations in a single platform. Its AI Assist Pro feature delivers real-time coaching during calls and simplifies follow-up, enabling reps to sell smarter and resolve support issues faster. Teams can leverage advanced capabilities like call routing, IVR, analytics dashboards, and power dialers to maximize efficiency. With integrations across Salesforce, HubSpot, Zendesk, Intercom, Shopify, and 250+ other apps, Aircall seamlessly fits into existing workflows. Businesses benefit from reliable call quality, international number coverage, and scalable features that grow with their needs. Customer stories highlight improvements such as a 4% increase in CSAT scores and the ability to process 25,000+ calls per month with stability and ease. Aircall makes customer conversations more personal, productive, and impactful—without the complexity of traditional systems.
-
QEvalContact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations. Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention. Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount. QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations. API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.
-
PBXwarePBXware is the first and most established IP PBX Professional Open Standards Turnkey Telephony Platform. PBXware has been providing flexible, reliable and scalable Next Generation Communication Systems (NGCS) and VoIP solutions to small and medium-sized businesses (SMBs), enterprises and Internet Telephony Service Providers, (ITSPs), call centers and governments around the world since 2004. This is done by combining the best of the latest technologies. Bicom Systems softswitch is available in the Business, Call Center, and Multi-Tenant Editions. Each edition supports specific features that maximize performance, reliability, expandability, and expandability.
-
LALAL.AIAny audio or video can be extracted to extract vocal, accompaniment, and other instruments. High-quality stem cutting based on the #1 AI-powered technology in the world. Next-generation vocal remover and music source separator service for fast, simple, and precise stem removal. You can remove vocal, instrumental, drums and bass tracks, as well as acoustic guitar, electric guitar, and synthesizer tracks, without any quality loss. You can start the service free of charge. Upgrade to get more files processed and faster results. Only for personal use. Move to the next level. You can process thousands of minutes of audio and/or video. This software is suitable for both personal and business use. Each LALAL.AI package has a limit on the amount of audio/video that can be split. The package minute limit is deducted from each file that has been fully split. You can split as many files you like, provided their total length does not exceed the minute limit.
-
DialerAIOur autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting. This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider. Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.
Description
FonadaLabs is an enterprise voice AI infrastructure platform designed to help businesses build, deploy, and scale voice agents using Indian telephony systems and localized AI technologies. The platform delivers a complete voice-to-voice pipeline through APIs and WebSocket integrations, enabling organizations to create real-time conversational AI experiences with low latency and high reliability. FonadaLabs includes integrated services such as Indian telephony hosting, AI-powered noise cancellation, automatic speech recognition in 23 Indian languages, specialized voice agent language models, and natural text-to-speech generation. The solution is optimized for telephony environments and supports advanced features such as intelligent turn detection, tool calling, webhook integrations, and custom vocabulary support. Businesses can obtain Indian phone numbers, manage enterprise-grade call routing, and deploy scalable voice agents with infrastructure designed for high availability and production workloads. FonadaLabs’ voice models are specifically optimized for Indian accents, dialects, and conversational use cases, helping organizations improve customer interactions and automation quality. The platform also emphasizes data sovereignty by ensuring all data processing occurs within India to support regulatory compliance and enterprise security requirements. With capabilities supporting over 10,000 concurrent voice agents and end-to-end latency under one second, FonadaLabs enables businesses to create responsive and scalable AI-driven voice applications. By combining multilingual voice AI, enterprise telephony infrastructure, and low-latency streaming APIs, FonadaLabs helps organizations modernize customer engagement and voice automation across the Indian market.
Description
Elevate your business operations with AI-powered phone agents that are intelligent, efficient, and ready to assist around the clock. Harness the capabilities of artificial intelligence to manage your business calls seamlessly. With AI available at all times, every incoming call can be transformed into a potential opportunity. Increase your income, improve overall productivity, and leave your customers satisfied. Clearly outline the tasks you want your agent to perform, and select a local phone number for it to utilize. Your AI will manage both calls and texts on your behalf. Vida agents adapt and improve based on your instructions; simply specify what you want them to do when receiving calls or messages, and Vida will handle all the details. There’s no need for any programming or specialized technical knowledge. Provide your agent with your website and upload relevant documents, and Vida will absorb the information. Vida agents interact with your customers as if they were a human being, engaging in conversations to identify issues, collect necessary information, and prioritize solutions. Moreover, by linking your agent to external data sources, you can empower it to resolve genuine problems for your clientele effectively, ensuring satisfaction and fostering loyalty. This innovative approach not only streamlines communication but also positions your business for sustainable growth.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Asana
No
Dropbox
No
Eventbrite
No
Gmail
No
Google Docs
No
Google Drive
No
Google Sheets
No
HubSpot CRM
No
HubSpot Customer Platform
No
Mailchimp
No
Integrations
Asana
Yes
Dropbox
Yes
Eventbrite
Yes
Gmail
Yes
Google Docs
Yes
Google Drive
Yes
Google Sheets
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Mailchimp
Yes
Pricing Details
$5
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FonadaLabs
Founded
2012
Country
India
Website
fonadalabs.ai/
Vendor Details
Company Name
Vida
Founded
2022
Country
United States
Website
vida.io
