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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FirmScribe serves as a robust communication archiving solution tailored for organizations, enabling them to efficiently capture, store, and review messages from iMessage, SMS, and WhatsApp on iPhones, all while ensuring compliance with SEC and FINRA message-archiving standards. Since its inception in 2017, the platform has successfully onboarded numerous devices and archived billions of messages from Apple, all the while maintaining the users' original messaging experience and phone numbers without requiring any additional applications or phone numbers, thereby simplifying compliance for administrators who can manage enrolled users with ease. The system provides a user-friendly administration interface, centralized data collection capabilities, and built-in protections against compliance oversights, featuring options for capturing historical messages, supporting federated authentication, sending proactive alerts, and facilitating bulk user onboarding, with WhatsApp message capture offered at no additional cost. Additionally, FirmScribe boasts specialized solutions such as SELECTCapture, which allows organizations to focus solely on archiving business-related message threads, enhancing their compliance efforts further. This comprehensive approach ensures that organizations can navigate the complexities of communication archiving with confidence and efficiency.

Description

LeapXpert’s federated framework facilitates smooth integration with essential business applications, enhancing overall operational efficiency. Adopting a mobile-first strategy, it empowers users to engage in text and voice interactions via their preferred channels, all while ensuring a secure and cohesive environment. This federated model not only supports messaging and voice but also incorporates advanced features such as deep links to voice applications, message transformations, and media transcoding. Additionally, it includes chatbots designed to enhance and support professionals during conversations, among other capabilities. As instant messaging and communication increasingly blend into everyday activities, the difficulty of preserving a distinct business identity for work-related discussions escalates. LeapXpert addresses this issue by providing organizations with a comprehensive overview and complete transparency of employee-customer interactions, all without encroaching on the privacy of employees' personal communications. Ultimately, this innovative approach helps maintain the integrity of professional communication while fostering a productive work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
iMessage Yes 
Apple iOS Yes 
Discord No 
LINE No 
Microsoft Azure Yes 
Microsoft Entra Yes 
Microsoft Teams No 
Signal No 
Slack No 
Telegram No 
WeChat No 
Zoho Assist Yes 

Integrations

WhatsApp Yes 
iMessage Yes 
Apple iOS No 
Discord Yes 
LINE Yes 
Microsoft Azure No 
Microsoft Entra No 
Microsoft Teams Yes 
Signal Yes 
Slack Yes 
Telegram Yes 
WeChat Yes 
Zoho Assist No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$24 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FirmScribe

Founded

2017

Country

United States

Website

www.firmscribe.com

Vendor Details

Company Name

LeapXpert

Founded

2017

Country

United States

Website

www.leap.expert

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

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