Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ethicontrol is a platform that supports the entire lifecycle of a message, incident, or message - from its origination to its final resolution.
Our web-intake supports 40+ languages as well as automatic translations. We offer voice processing and toll-free lines 24/7.
Our case management support scenarios and workflows include delegation, classifications and priorities, tasks, case files and fact trees, team conclusions, and powerful analytics.
Our platform is compliant to the EU Whistleblowing directive, UKBA, PIDA and Sapin II, FCPA as well as ISO 37001, ISO 37002, and many other frameworks.
We offer pricing plans that can be customized for any company size.
We don't charge users.
Different options for rollout: Any location, jurisdiction, SaaS-based, on-premise or in any other manner.
Description
Workpro does everything you need, and nothing you don’t.
This is case management as it should be.
Integrate with web forms, social media and company systems. Create, edit and save correspondence without leaving the case. All in an intuitive system trusted by some of the UK’s leading organisations.
Consistent, compliant complaints handling:
To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access.
Go beyond your standard HR system:
Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
API Access
Has API
Yes
API Access
Has API
No
Integrations
1C:Enterprise
Yes
Azure API Apps
Yes
Microsoft Entra ID
Yes
Oncore
No
Integrations
1C:Enterprise
No
Azure API Apps
No
Microsoft Entra ID
No
Oncore
Yes
Pricing Details
€89 per month
We don't charge per user seats.
You pay for a company and features requested.
Pricing plans available from 89EUR to 1999EUR per month.
You pay for a company and features requested.
Pricing plans available from 89EUR to 1999EUR per month.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ethicontrol OU
Founded
2014
Country
Estonia
Website
ethicontrol.com/en/ectrl
Vendor Details
Company Name
Workpro
Founded
1969
Country
United Kingdom
Website
www.workpro.com
Product Features
Investigation Management
Contact Management
Yes
Data Management
No
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Whistleblowing
Access Controls / Permissions
No
Automated Routing
No
Compliance Management
No
Customizable Branding
No
Multi-Language Support
No
Real-Time Chat
No
Reporting / Analytics
No
Workflow / Process Automation
No
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
Yes
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
No
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
No
HR Employee File Management
Access Controls
No
Centralized Employee Files
No
Dashboard
Yes
Email Notifications
Yes
Paper & Digital
No
Regulatory Compliance
Yes
Retention Settings
No
Search
Yes
Sharing Spaces
No
Signature
No