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features
design
support

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Description

Empolis Smart Cloud serves as your experienced ally in the realm of Smart Information Management. Utilizing the Empolis Smart Cloud, we assist you in creating a tailored service application, whether you plan to deploy it internally within your organization or offer it to your clientele through licensing. Additionally, Empolis Service Express addresses the challenge of fragmented knowledge that exists across various systems and within your employees' minds, making it hard to find answers efficiently. By consolidating all of your company’s knowledge, Service Express creates a centralized knowledge management system, ensuring you have a single source of information to address all your inquiries. This streamlined approach enhances productivity and saves valuable time for your organization.

Description

An entirely free platform designed to develop a corporate knowledge hub allows users to create and edit wiki pages collaboratively with their teammates. You can store project descriptions, guidelines, and other essential information within a wiki, while also organizing them into structured hierarchies of nested pages linked through cross-references. The search functionality enables you to quickly locate the information you require throughout your entire knowledge base. You can format your text and incorporate drawings, tables, and links by utilizing Markdown, while using headings and cuts to emphasize crucial details. It is possible to provide access to all employees, restrict editing on certain pages, or prevent viewing of sensitive information. Every modification made to the pages is logged in a changelog, and notifications are sent whenever changes occur on the pages you are subscribed to. Additionally, you can integrate task lists from Yandex Tracker, ensuring that task names and assignees are updated automatically, while also embedding request and survey forms from Yandex Forms. This versatile tool not only stores comprehensive project descriptions but also incorporates task management seamlessly, enhancing overall productivity and collaboration within your team. With the ability to maintain a centralized knowledge repository, your organization can improve information sharing and teamwork significantly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Markdown No 
Salesforce Yes 
Yandex Cloud No 
Yandex Forms No 
Yandex Tracker No 

Integrations

Markdown Yes 
Salesforce No 
Yandex Cloud Yes 
Yandex Forms Yes 
Yandex Tracker Yes 

Pricing Details

$16.50 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Empolis

Founded

1986

Country

Germany

Website

www.empolis.com

Vendor Details

Company Name

Yandex

Founded

1997

Country

Russia

Website

cloud.yandex.com/en/services/wiki

Product Features

Big Data

Collaboration Yes 
Data Blends Yes 
Data Cleansing Yes 
Data Mining Yes 
Data Visualization Yes 
Data Warehousing No 
High Volume Processing Yes 
No-Code Sandbox No 
Predictive Analytics Yes 
Templates Yes 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Alternatives

Alternatives

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