Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Easy Employer is a cloud-driven workforce management tool aimed at simplifying and automating employee administration for companies in diverse sectors. It features a range of capabilities such as scheduling, monitoring attendance, managing timesheets, interpreting awards, and integrating payroll systems. The smart rostering functionality facilitates swift roster creation tailored to employee availability and business requirements, with features for automatic shift assignments and real-time wage predictions, promoting budget-friendly scheduling. Additionally, the time and attendance feature ensures precise tracking via biometric or mobile clocking methods, thereby eliminating discrepancies and guaranteeing accurate payroll processing. With its award interpretation engine, Easy Employer automates intricate pay calculations to ensure adherence to industry standards, significantly lowering the chances of payroll inaccuracies. Furthermore, the platform offers seamless integration with widely used payroll and accounting applications, enhancing overall operational efficiency for businesses. This comprehensive solution ultimately empowers organizations to manage their workforce more effectively while saving time and resources.
Description
Organizations can gain insight into the activities of their agents and the methodologies implemented to perform those tasks. Globitel’s Workforce Management software provides an intelligent array of tools designed to enhance productivity within call center operations and monitor adherence in real-time. This is accomplished by effectively optimizing workforce resources through precise forecasting, which leads to the creation of a more streamlined schedule. By balancing the availability of skilled agents with the predicted traffic during different times of the day, this optimization ensures that service levels are met while minimizing any underutilization, thereby boosting efficiency and preserving agent satisfaction. Furthermore, Globitel's Workforce Management software includes advanced modules for smarter workforce management, encompassing key functions such as scheduling, forecasting, real-time monitoring, and oversight of operational metrics like call volumes, handling times, and agent shifts. Additionally, the software's flexibility allows for rapid adjustments to be made in response to fluctuating demand, ensuring that call centers can adapt effectively to any situation.
API Access
Has API
Yes
API Access
Has API
No
Integrations
CloudPayroll
No
MYOB
No
QuickBooks Online
No
Xero
No
Pricing Details
$8 per user/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Easy Employer
Country
Australia
Website
easyemployer.com.au
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/workforce-management/
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
Yes
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
No