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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EaseDial is a cloud-based communication solution crafted to optimize business telephony and enhance customer interaction processes. It equips organizations with adaptable voice and messaging functions that facilitate effective management of both incoming and outgoing communications. Notable features encompass smart call routing that allocates calls according to agent skills and availability, automated dialing systems that boost the number of outbound calls, and smooth integrations with widely-used CRM systems. Additionally, EaseDial provides real-time analytics and historical reporting tools that allow for the assessment of agent performance and connection statistics. By consolidating various communication channels and automating essential telephony functions, EaseDial enables sales and customer support teams to significantly enhance their operational productivity. Ultimately, this platform not only simplifies workflows but also empowers teams to focus more on engaging with customers.

Description

Teckinfo’s Auto Dialer is a cutting-edge outbound calling tool aimed at enhancing customer engagement, boosting agent efficiency, and cutting down on manual tasks. This system automates the dialing process using pre-existing contact lists, reduces idle periods, and is capable of handling large-scale outbound marketing efforts. With the power of AI, the dialer optimizes calling by evaluating agent availability, patterns in call activity, and identifying the most opportune times to reach clients. Its intelligent screening feature effectively eliminates voicemails, busy signals, unreachable numbers, and flagged spam, allowing teams to concentrate on meaningful conversations and lower operational expenses. The platform is designed for seamless integration with various CRM systems and analytics tools, guaranteeing real-time updates on call metrics and follow-up activities. Comprehensive dashboards and reports offer insights into the effectiveness of campaigns and the productivity of agents. Furthermore, with adaptable campaign management, robust compliance features, and a cloud-based infrastructure, Teckinfo’s Auto Dialer provides a scalable, secure, and AI-enhanced outbound calling solution that meets the evolving needs of businesses. In this way, it stands out as an indispensable asset for any organization looking to optimize its outreach strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10/month
Free Trial Yes 
Free Version Yes 

Pricing Details

Contact us
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EaseDial

Founded

2024

Country

United States

Website

easedial.com

Vendor Details

Company Name

Teckinfo Solutions pvt. ltd.

Founded

1995

Country

india

Website

www.teckinfo.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
IVR / Voice Recognition Yes 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

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