Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EaseDial is a cloud-based communication solution crafted to optimize business telephony and enhance customer interaction processes. It equips organizations with adaptable voice and messaging functions that facilitate effective management of both incoming and outgoing communications. Notable features encompass smart call routing that allocates calls according to agent skills and availability, automated dialing systems that boost the number of outbound calls, and smooth integrations with widely-used CRM systems. Additionally, EaseDial provides real-time analytics and historical reporting tools that allow for the assessment of agent performance and connection statistics. By consolidating various communication channels and automating essential telephony functions, EaseDial enables sales and customer support teams to significantly enhance their operational productivity. Ultimately, this platform not only simplifies workflows but also empowers teams to focus more on engaging with customers.
Description
Teckinfo’s Auto Dialer is a cutting-edge outbound calling tool aimed at enhancing customer engagement, boosting agent efficiency, and cutting down on manual tasks. This system automates the dialing process using pre-existing contact lists, reduces idle periods, and is capable of handling large-scale outbound marketing efforts.
With the power of AI, the dialer optimizes calling by evaluating agent availability, patterns in call activity, and identifying the most opportune times to reach clients. Its intelligent screening feature effectively eliminates voicemails, busy signals, unreachable numbers, and flagged spam, allowing teams to concentrate on meaningful conversations and lower operational expenses.
The platform is designed for seamless integration with various CRM systems and analytics tools, guaranteeing real-time updates on call metrics and follow-up activities. Comprehensive dashboards and reports offer insights into the effectiveness of campaigns and the productivity of agents. Furthermore, with adaptable campaign management, robust compliance features, and a cloud-based infrastructure, Teckinfo’s Auto Dialer provides a scalable, secure, and AI-enhanced outbound calling solution that meets the evolving needs of businesses. In this way, it stands out as an indispensable asset for any organization looking to optimize its outreach strategy.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10/month
Free Trial
Yes
Free Version
Yes
Pricing Details
Contact us
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EaseDial
Founded
2024
Country
United States
Website
easedial.com
Vendor Details
Company Name
Teckinfo Solutions pvt. ltd.
Founded
1995
Country
india
Website
www.teckinfo.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
IVR / Voice Recognition
Yes
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No