Average Ratings 1 Rating

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design

Average Ratings 0 Ratings

Total
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support

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Description

Everything your business requires is integrated into a single point of sale system. Our technology serves as the ultimate asset for your sales team, managing the journey from point of sale to delivery seamlessly. The reality is that we couldn't fit all the functionalities of EPASS Enterprise on this single page, as it has been refining and expanding over the last four decades. With tailored options and enhancements, we've designed solutions that proactively meet your needs, ensuring you have the most effective POS system tailored to your sector. This comprehensive suite of tools supports both Sales and Service departments effectively. Moreover, the capability to quickly access a customer’s sales, warranty, and previous service history while generating a service ticket is crucial for any service-oriented business striving for high rates of “1st call completes.” Additionally, all your receivables, payables, check printing, financial reports, and P&L statements are incorporated into ePASS, eliminating the need for transferring data to another accounting platform, although that option remains available should you choose it. Ultimately, our system not only streamlines operations but also enhances customer satisfaction and operational efficiency.

Description

Introducing a comprehensive platform for measuring, analyzing, and qualifying voice data tailored specifically for marketing, sales, and management teams. Utilizing advanced artificial intelligence, this solution evaluates calls, identifies the most effective ones, automates processes, and accelerates the sales cycle. It also enables the calculation of return on investment for campaigns that involve calls, while assessing the sources and volume of leads that initiate contact, thereby enhancing the effectiveness of your marketing efforts and advertisements. Gain insights into each salesperson's performance on calls and the specific terms that successfully convert leads into sales. Moreover, the platform provides valuable data for training your team and understanding consumer behavior throughout their journey. You can monitor multiple sales points or call centers, along with performance metrics associated with marketing initiatives, all from a single, unified dashboard. This all-in-one solution equips you with the tools necessary to elevate your operational efficiency and drive success!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Google Ads No 
HubSpot CRM No 
HubSpot Customer Platform No 
Nekton.ai No 
Pipedrive No 
RD Station No 
Salesforce No 
Slack No 
Stackreaction No 
Zapier No 

Integrations

Facebook Yes 
Google Ads Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Nekton.ai Yes 
Pipedrive Yes 
RD Station Yes 
Salesforce Yes 
Slack Yes 
Stackreaction Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EPASS Software

Founded

1978

Country

United States

Website

epass.software/solutions/epass-enterprise/

Vendor Details

Company Name

PhoneTrack

Founded

2015

Country

Brazil

Website

www.phonetrack.com.br/

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Revenue Intelligence

Actionable Insights No 
Alerts / Notifications No 
CRM Interactions No 
Call Scoring No 
Conversation Intelligence No 
Dashboard No 
Email/Message Interactions No 
Market Intelligence No 
Phone Call Interactions No 
Pipeline Visibility No 
Sales Coaching No 
Video Call Interactions No 

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