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Description
Droptop is an advanced, cloud-driven platform for managing oil changes and automotive services that operates on any device, aiming to streamline shop workflows by enabling users to invoice, schedule appointments, scan VINs, access OEM recommendations, and handle integrated payments—all from a single interface. It facilitates real-time collaboration across multiple devices, allowing technicians to simultaneously work on the same order, and provides smooth integrations with various vehicle data sources, CARFAX license plate searches, parts catalogs, QuickBooks Online, and marketing tools. Droptop is equipped with a comprehensive suite of features, such as quoting and invoicing, appointment scheduling, dispatching, data dashboards, reporting tools, inventory management with purchase order capabilities, as well as customer and fleet oversight, time clock functions, VIN and UPC barcode scanning, and invoice payment links. Additionally, the platform boasts a customizable scheduling application that empowers customers to book and pay for their appointments independently, while also offering features like live bay displays, precise compatibility information for fluids and parts, service history tracking, and detailed inspection lists. This all-in-one solution ultimately enhances the efficiency and productivity of automotive service operations, allowing businesses to deliver superior customer experiences.
Description
We have collaborated with a variety of auto glass companies, ranging from small startups to large enterprises, to create innovative auto glass software designed to elevate your business to new levels of success. Recognizing the fundamental need for dependable invoicing, seamless payment integration, and efficient customer record management, our platform is built on a modern cloud-based system accessible through any contemporary web browser. With Omega's advanced quoting engine, you can dynamically adjust your pricing according to real-time part costs, ensuring you remain competitive in the market. Our comprehensive approach allows your customers to receive quotes, schedule services, and track technician arrival times without the need for phone calls. Additionally, you can automate follow-ups with potential leads, dispatch appointment reminders, conduct surveys, and more, all through SMS and email communications, enhancing customer engagement and satisfaction. This holistic solution aims to streamline operations while providing an exceptional experience for both your team and your clients.
API Access
Has API
No
API Access
Has API
Yes
Integrations
CARFAX
Yes
QuickBooks Online
Yes
Authorize.Net
No
Chartio
No
Cinchy
Yes
Gift Up!
Yes
MySQL
No
QuickBooks Enterprise
No
Steer
Yes
Stripe
No
Integrations
CARFAX
Yes
QuickBooks Online
Yes
Authorize.Net
Yes
Chartio
Yes
Cinchy
No
Gift Up!
No
MySQL
Yes
QuickBooks Enterprise
Yes
Steer
No
Stripe
Yes
Pricing Details
$165 per operation per month
Free Trial
Yes
Free Version
No
Pricing Details
$9.95 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Droptop
Founded
2018
Country
Canada
Website
www.droptop.io
Vendor Details
Company Name
Omega EDI
Country
United States
Website
www.omegaedi.com
Product Features
Auto Body
Accounting Management
No
Billing & Invoicing
No
Customer Database
No
Inventory Control
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Payroll Management
No
Quotes / Estimates
No
Scheduling
No
Service History
No
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
No
