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Description
Droptop is an advanced, cloud-driven platform for managing oil changes and automotive services that operates on any device, aiming to streamline shop workflows by enabling users to invoice, schedule appointments, scan VINs, access OEM recommendations, and handle integrated payments—all from a single interface. It facilitates real-time collaboration across multiple devices, allowing technicians to simultaneously work on the same order, and provides smooth integrations with various vehicle data sources, CARFAX license plate searches, parts catalogs, QuickBooks Online, and marketing tools. Droptop is equipped with a comprehensive suite of features, such as quoting and invoicing, appointment scheduling, dispatching, data dashboards, reporting tools, inventory management with purchase order capabilities, as well as customer and fleet oversight, time clock functions, VIN and UPC barcode scanning, and invoice payment links. Additionally, the platform boasts a customizable scheduling application that empowers customers to book and pay for their appointments independently, while also offering features like live bay displays, precise compatibility information for fluids and parts, service history tracking, and detailed inspection lists. This all-in-one solution ultimately enhances the efficiency and productivity of automotive service operations, allowing businesses to deliver superior customer experiences.
Description
Technicians are able to efficiently handle and revise their jobs, work orders, customer details, and vehicle information right from their mobile devices. They receive instant notifications regarding job status, which promotes improved workflow and effective time management. With digital work orders, a more streamlined and environmentally conscious approach to managing job assignments is achieved. Enhanced operational transparency is made possible through comprehensive visibility into the status of current, completed, and future jobs. Digital payment options, including the ability to send payment links via email and text, simplify the process for customers, ensuring timely invoice payments. Text links can also be used to optimize scheduling, confirm work orders, and facilitate payment transactions. For smooth financial oversight, invoices and payments are automatically synchronized in both systems. Additionally, secure links can be sent for electronic signatures on work orders, along with convenient credit card payment options. This comprehensive system allows technicians to focus more on their core tasks rather than administrative burdens.
API Access
Has API
No
API Access
Has API
No
Integrations
CARFAX
Yes
Cinchy
Yes
Gift Up!
Yes
QuickBooks Online
Yes
Steer
Yes
Integrations
CARFAX
No
Cinchy
No
Gift Up!
No
QuickBooks Online
No
Steer
No
Pricing Details
$165 per operation per month
Free Trial
Yes
Free Version
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Droptop
Founded
2018
Country
Canada
Website
www.droptop.io
Vendor Details
Company Name
GlassBiller
Website
glassbiller.com
Product Features
Auto Body
Accounting Management
No
Billing & Invoicing
No
Customer Database
No
Inventory Control
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Payroll Management
No
Quotes / Estimates
No
Scheduling
No
Service History
No
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
No
