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Average Ratings 0 Ratings
Description
DooPage, a software firm located in Vietnam, offers an innovative messenger-based omnichannel CRM solution designed to streamline and centralize the daily operations of businesses managing various customer communication channels, including Facebook, Instagram, Shopee, Zalo, Web Live Chat, and traditional Call Center and Email, with WhatsApp, Line, Viber, and Google Business Message currently in beta testing. Their system features a default pick-up pool that can be configured for round-robin distribution, ensuring efficient handling of inquiries. All message types, including comments, chat messages, feedback, and reviews, are consolidated into a chronological single stream, allowing businesses to treat each communication as a customer message. Additionally, users can create quick reply templates for repetitive responses and have the ability to manually trigger chatbot scenarios for advanced usage. Furthermore, traditional calls are represented as audio messages within the same chat thread, enabling users to initiate or receive calls directly while engaging with customers on the screen. This seamless integration enhances the overall customer interaction experience, making it more efficient and user-friendly.
Description
EasyBusy Chats offers a sophisticated, omnichannel communication solution powered by AI that consolidates customer interactions within your CRM system. With this tool, you can oversee messaging across platforms such as WhatsApp, Telegram, Viber, Facebook Messenger, Instagram, and WebChat through a single, cohesive interface.
This eliminates the hassle of switching between apps and helps prevent potential lead losses. The platform integrates effortlessly with Odoo, Zoho CRM, the native EasyBusy CRM, and various REST APIs, ensuring that all interaction histories are securely stored in your system.
Noteworthy Features include:
• A Centralized Omnichannel Inbox: Effortlessly manage all six messaging platforms in a single, real-time interface.
• Extensive CRM and API Integration: Enjoy a straightforward setup for Odoo, Zoho CRM, EasyBusy CRM, or APIs.
• Advanced AI Capabilities: Benefit from 24/7 AI sales bots, AI-generated chat summaries, objection detection, and alerts for red flags.
• Complete Data Control: Retain 100% ownership of all customer conversation records within your company's database.
In addition, this solution not only streamlines communication but also enhances customer engagement, making your business more responsive and efficient.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
Yes
Facebook Messenger
Yes
Odoo
No
Shopee
Yes
Zalo
Yes
Zoho CRM
No
Integrations
Facebook
No
Facebook Messenger
No
Odoo
Yes
Shopee
No
Zalo
No
Zoho CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$18.99 per package
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DooPage
Country
Vietnam
Website
doopage.com
Vendor Details
Company Name
EasyBusy Chats
Founded
2024
Country
Ukraine
Website
easy-busy.chat/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No