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Description
DokuWiki stands out as an intuitive and adaptable Open Source wiki platform that operates without the need for a database. Its appeal lies in its straightforward and easily comprehensible syntax, which users appreciate. Additionally, the platform's straightforward maintenance, backup procedures, and seamless integration make it a top choice among administrators. With built-in access controls and authentication features, DokuWiki proves especially beneficial in corporate environments, while its extensive array of plugins, contributed by an active community, expands its functionality well beyond that of a conventional wiki. So, why opt for DokuWiki? This software is favored for its numerous benefits compared to other wiki solutions, including its easy installation process, minimal system requirements, comprehensive Access Control Lists, and a wide selection of extensions. Furthermore, it supports over 50 languages and is compatible across various devices, reinforcing its status as an Open Source solution. For those interested, additional information about DokuWiki's features is available. Use cases are varied and include events like the DokuWiki Hackfest in London in 2012, showcasing the platform's adaptability. Wikis built with DokuWiki can be updated swiftly, with the capability to add new pages effortlessly, and the system is designed to foster collaboration while keeping a detailed record of all modifications. This makes DokuWiki a compelling option for teams aiming for efficiency and transparency in their documentation efforts.
Description
An open-source tool for IT service management, documentation, ticketing, and invoicing. Targeted towards Managed Service Providers (MSPs) primarily, the software may also suit the requirements of internal IT teams.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Helpinator
Yes
Kamatera
Yes
Mermaid Chart
Yes
RoseHosting
Yes
Solve Media CAPTCHA TYPE-IN
Yes
Integrations
Helpinator
No
Kamatera
No
Mermaid Chart
No
RoseHosting
No
Solve Media CAPTCHA TYPE-IN
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free & Open Source
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DokuWiki
Founded
2004
Country
Germany
Website
www.dokuwiki.org/dokuwiki
Vendor Details
Company Name
ITFlow
Founded
2019
Country
United States
Website
itflow.org
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
Yes
Software Inventory
No
User Activity Monitoring
No
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
Yes
