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features
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support

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Description

Degpeg is a Full-stack Live Commerce/Communication video platform, enabling businesses to connect with consumers instantly via audio-video bot for pre-sales and post-sales interactions. You can get a free offer- 1. Live communication platform The live communication platform allows businesses to interact with potential customers through audio and video interactions in real-time. It converts leads to sales and connects online consumers with offline stores, ensuring seamless connectivity and convenience. Video calls improve efficiency, streamline customer service and elevate satisfaction. Features: Chat Inbox Call Routing Track Location Add people on Call Call Recording Integration with Web & App Screen Sharing 2. Live TV: Degpeg empowers brand to launch their live television, enabling multistreaming on different platforms from a dashbaord. Brands can also add CTA. 3. Shoppable videos allow viewers to purchase the products or services shown in the video.

Description

Immerss Live Commerce is a comprehensive live-commerce platform aimed at revolutionizing the online shopping experience by making it interactive and led by human engagement. This innovative platform empowers brands and retailers to host live shopping events, facilitate personalized virtual co-shopping interactions, and connect with customers through AI-enhanced chat agents, all seamlessly integrated into their own websites. It features shoppable video streams, live chat options during events, and the ability to access recorded shopping content, enabling viewers to purchase products as they watch or engage. According to the platform, live chat interactions boast a conversion rate of approximately 28%, significantly higher than the mere 2% typical of standard online checkout processes. By fostering a guided and immersive shopping journey, it not only enhances sales conversion rates but also increases the average order value and minimizes return rates. Additionally, the platform includes 'outbound clienteling' capabilities for proactive customer engagement, equips digital associates with tools to interact with shoppers in real time, and provides comprehensive sales tracking and analytics for live sessions, ensuring that businesses can optimize their strategies effectively. Overall, Immerss Live Commerce is reshaping the landscape of online shopping by blending technology with a personal touch.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Shopify Yes 
WooCommerce Yes 
Adobe Experience Platform No 
Amazon Live Yes 
AppsFlyer Yes 
Facebook Yes 
Gorgias No 
Instagram Yes 
Intercom No 
LinkedIn Yes 
LiveChat No 
Olark No 
Pinterest Yes 
Salesforce Agentforce Commerce No 
Shopee Yes 
Tidio No 
Twitch Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Magento Yes 
Shopify Yes 
WooCommerce Yes 
Adobe Experience Platform Yes 
Amazon Live No 
AppsFlyer No 
Facebook No 
Gorgias Yes 
Instagram No 
Intercom Yes 
LinkedIn No 
LiveChat Yes 
Olark Yes 
Pinterest No 
Salesforce Agentforce Commerce Yes 
Shopee No 
Tidio Yes 
Twitch No 
X (Twitter) No 
YouTube No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$66 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Degpeg

Founded

2021

Country

Singapore

Website

www.degpeg.com

Vendor Details

Company Name

Immerss

Founded

2015

Country

United States

Website

www.immerss.live/

Product Features

Alternatives

Alternatives