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features
design
support

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Description

Degpeg is a Full-stack Live Commerce/Communication video platform, enabling businesses to connect with consumers instantly via audio-video bot for pre-sales and post-sales interactions. You can get a free offer- 1. Live communication platform The live communication platform allows businesses to interact with potential customers through audio and video interactions in real-time. It converts leads to sales and connects online consumers with offline stores, ensuring seamless connectivity and convenience. Video calls improve efficiency, streamline customer service and elevate satisfaction. Features: Chat Inbox Call Routing Track Location Add people on Call Call Recording Integration with Web & App Screen Sharing 2. Live TV: Degpeg empowers brand to launch their live television, enabling multistreaming on different platforms from a dashbaord. Brands can also add CTA. 3. Shoppable videos allow viewers to purchase the products or services shown in the video.

Description

Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Amazon Live Yes 
AppsFlyer Yes 
Delhivery Yes 
Dunzo Yes 
Facebook Yes 
Instagram Yes 
Klarna No 
Lazada Yes 
LinkedIn Yes 
Magento Yes 
Pinterest Yes 
Shiprocket Yes 
Singular Yes 
TikTok Yes 
Twitch Yes 
WhatsApp No 
WooCommerce Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Shopify Yes 
Amazon Live No 
AppsFlyer No 
Delhivery No 
Dunzo No 
Facebook No 
Instagram No 
Klarna Yes 
Lazada No 
LinkedIn No 
Magento No 
Pinterest No 
Shiprocket No 
Singular No 
TikTok No 
Twitch No 
WhatsApp Yes 
WooCommerce No 
X (Twitter) No 
YouTube No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Degpeg

Founded

2021

Country

Singapore

Website

www.degpeg.com

Vendor Details

Company Name

HERO

Founded

2015

Country

United States

Website

www.usehero.com

Product Features

Alternatives

Alternatives