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Description
Orders come from multiple sources and in various distinct formats, leading to complications in processing. Decision365 alleviates the hassle associated with manually reviewing these orders. Regardless of whether an order is submitted through a website, EDI, or as a PDF file, Decision365 effectively interprets the information and presents all orders in a consistent, organized format within Outlook. As soon as an order is received, Decision365 analyzes it and populates the Outlook interface with the data, drawing attention to any exceptions or irregularities. You can customize visual indicators to create rules that apply different fonts and colors to each order line. For instance, using red Calibri could signify that an item is out of stock, while blue Times New Roman might highlight a pricing issue. You have the flexibility to establish guidelines for when an order requires further attention. With Decision365, potential problems are flagged immediately—before you accept an order and prior to its entry into your ERP system. This streamlined approach ensures that clean orders are processed more swiftly and effortlessly through your system. As a result, your overall efficiency improves significantly, benefiting the entire workflow.
Description
MonuDesk is a specialized order management system tailored for monument dealers, headstone retailers, and memorial shops. It organizes every order on a visual board, with distinct columns representing each stage of the process, from initial quotes to the final installation, allowing teams to keep track of what is pending from families, cemeteries, or suppliers. Pricing for quotes is based on the dealer's pricing book, and once a quote is accepted, it seamlessly transitions into an official order that includes the contract, invoice, and receipt. Additionally, cemetery applications, associated fees, and foundation regulations are stored once for each cemetery, generating actionable to-dos for every order. Families benefit from a dedicated portal link where they can monitor order progress, access necessary documents, and make payments online. The built-in 3D designer, MonuStudio (currently in beta), enables users to visualize the monument prior to cutting. The Pro plan enhances functionality with features such as drawing approvals within the portal, managing purchase and foundation orders, generating shop tickets, planning installations, tracking open balances, creating sales tax reports, and integrating with QuickBooks Online. This software operates in a web browser, includes an iPhone application, and supports both English and German languages for broader accessibility. Furthermore, MonuDesk aims to streamline the entire order process, ensuring that every detail is easily accessible and manageable.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$149/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Decision Resources
Founded
1978
Country
United States
Website
www.decision.com/products/decision365/
Vendor Details
Company Name
MonuDesk
Founded
2025
Country
Germany
Website
monudesk.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Cemetery
Accounting Management
No
Document Management
No
Grave Search
No
Image Storage
No
Lot Mapping
No
Records Management
No
Work Order Management
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
