Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Applying formulas to data without careful consideration often yields minimal benefits beyond the simplest scenarios. Data analysis in the real world involves a complex, multi-step approach, and Data Desk enhances this workflow by enabling the identification of potentially erroneous outliers through a single visual interface, while maintaining your selections as you navigate through various visualizations. This allows you to quickly recognize outliers and trends at a glance. By facilitating the rapid transformation of data into different formats, Data Desk promotes a culture of experimentation and creativity, leading to the development of more effective models. Users can interactively select and categorize data across multiple visualizations in real-time. With Data Desk's intuitive graphical interface, you can create plots and execute advanced analyses, and with just a click, you can export the R or Python code that replicates your work. Additionally, Data Desk ensures that your data is cleaned to meet R's standards, preventing issues with stray characters. Any comments added within your Data Desk environment seamlessly translate into comments in the generated code, enhancing the clarity and usability of your analyses. Such features not only streamline the analytical process but also foster a deeper understanding of the data at hand.

Description

Scopedesk is a help desk software designed to cater to both team members and customers effectively. It supports shared or personalized help desk workspaces, allowing for customizable access permissions that accommodate various teams and departments while facilitating information sharing across the organization. Depending on the specific needs of the organization, the entire site can be restricted from guest visitors, or select resources can be made available without requiring sign-in. The email-to-ticket conversion feature automatically transforms customer emails from multiple mailboxes into the ticket database, ensuring users receive timely email alerts and notifications. There is no installation required, eliminating the hassle of complicated team training. Scopedesk is quicker and simpler to implement and understand compared to any conventional online help desk software. Moreover, it offers reliable access to help desk data even when away from the office, making it compatible with today’s most widely used smartphones and mobile devices, ensuring that teams can stay connected and responsive at all times. This flexibility allows for seamless support, enhancing the overall efficiency of customer service operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Data Description

Website

datadescription.com

Vendor Details

Company Name

Scopedesk

Founded

2013

Country

United Kingdom

Website

www.scopedesk.com

Product Features

Statistical Analysis

Analytics No 
Association Discovery Yes 
Compliance Tracking Yes 
File Management No 
File Storage Yes 
Forecasting No 
Multivariate Analysis No 
Regression Analysis Yes 
Statistical Process Control No 
Statistical Simulation Yes 
Survival Analysis No 
Time Series No 
Visualization No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

Sympoq Reviews

Sympoq

Escon ltd
SigmaPlot Reviews

SigmaPlot

Systat Software
ServoDesk Reviews

ServoDesk

Simplisys Ltd