Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Customerly simplifies the process of providing exceptional support to your clients as your business expands. It enables you to foster significant connections with your customers via text and video, all while managing incoming messages through a user-friendly dashboard. With Customerly's smart marketing automation, you can effortlessly scale your operations. Understanding user feedback about your service has never been more straightforward. By combining advanced automation with a focus on human interaction, Customerly serves as the customer service solution your clients have been searching for. You can set up automated communications to engage with customers throughout their journey, from initial awareness to becoming loyal advocates. This seamless integration of technology and empathy ensures that every customer feels valued and heard.

Description

You track your sales, and in turn, we facilitate evaluation requests that motivate your customers to openly share their positive experiences while encouraging them to reach out to your business should they feel dissatisfied. Engaging with your customers directly through the platform not only shows that you value their feedback but also enhances their overall satisfaction. When someone takes the time to provide either a positive or negative review, it serves as a crucial indicator of where you should allocate resources or make improvements. Maintaining organic engagement with your clientele doesn’t have to be a costly or time-intensive task. Bten equips you with effective communication tools designed to bolster your profits. Each interaction can be tailored to reflect your brand and customized to gather the insights you need, all while delivering your customers an experience that can catalyze growth for your business. Ultimately, when discussions arise regarding the significance of follow-through in customer interactions, they highlight the essential role that Bten plays in fostering that connection. This integration not only streamlines communication but also empowers you to cultivate lasting relationships with your clientele.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Easyflow Yes 
Facebook Yes 
Google Analytics Yes 
Google Business Profile No 
Google Tag Manager Yes 
HelpShelf Yes 
Hyperise Yes 
Integrately Yes 
KonnectzIT Yes 
LeadsBridge Yes 
Pabbly Connect Yes 
Pineapple Builder Yes 
Salesforce No 
Shopify Yes 
WP Fusion Yes 
WP-Chatbot Yes 
WhatsApp No 
WordPress Yes 
Wufoo Yes 
Zapier Yes 

Integrations

Easyflow No 
Facebook No 
Google Analytics No 
Google Business Profile Yes 
Google Tag Manager No 
HelpShelf No 
Hyperise No 
Integrately No 
KonnectzIT No 
LeadsBridge No 
Pabbly Connect No 
Pineapple Builder No 
Salesforce Yes 
Shopify No 
WP Fusion No 
WP-Chatbot No 
WhatsApp Yes 
WordPress No 
Wufoo No 
Zapier No 

Pricing Details

$24 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Customerly

Founded

2017

Country

Ireland

Website

www.customerly.io

Vendor Details

Company Name

Bten

Founded

2019

Country

United States

Website

bten.us

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

NPS

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management No 

NPS

Alternatives

Alternatives

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