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Average Ratings 0 Ratings
Description
                    Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
                
            
        
            Description
                    You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Integrations
            
                
    Chargebee
            
            
        
        
    
        
        
            
                
    Google Analytics
            
            
        
        
    
        
        
            
                
    HubSpot CRM
            
            
        
        
    
        
        
            
                
    HubSpot Customer Platform
            
            
        
        
    
        
        
            
                
    Pipedrive
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
    Segment
            
            
        
        
    
        
        
            
                
    Zapier
            
            
        
        
    
        
        
            
                
    Zoho CRM
            
            
        
        
    
                
            Integrations
            
                
    Chargebee
            
            
        
        
    
        
        
            
                
    Google Analytics
            
            
        
        
    
        
        
            
                
    HubSpot CRM
            
            
        
        
    
        
        
            
                
    HubSpot Customer Platform
            
            
        
        
    
        
        
            
                
    Pipedrive
            
            
        
        
    
        
        
            
                
    Salesforce
            
            
        
        
    
        
        
            
                
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    Zapier
            
            
        
        
    
        
        
            
                
    Zoho CRM
            
            
        
        
    
                
            Pricing Details
        899$/mo
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Details
        No price information available.
        
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
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                Deployment
            
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                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
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                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
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                Live Training (Online)
            
            
        
        
    
        
        
            
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                Vendor Details
Company Name
Custify
Founded
2017
Country
Romania
Website
www.custify.com
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Product Features
Customer Satisfaction
                                        360 Degree Feedback
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Call Reporting
                                        
                                    
                                    
                                    
                                        Complaint Monitoring
                                        
                                    
                                    
                                    
                                        Feedback Collection
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                            
                        Customer Success
                                        Account Alerts
                                        
                                    
                                    
                                    
                                        Account Management
                                        
                                    
                                    
                                    
                                        Communication Management
                                        
                                    
                                    
                                    
                                        Customer Engagement
                                        
                                    
                                    
                                    
                                        Customer Lifecycle Management
                                        
                                    
                                    
                                    
                                        Health Score
                                        
                                    
                                    
                                    
                                        Onboarding
                                        
                                    
                                    
                                    
                                        Revenue Management
                                        
                                    
                                    
                                    
                                        Usage Tracking / Analytics
                                        
                                    
                                    
                                    
                                        Win / Loss Analysis
                                        
                                    
                            
                        Product Features
Customer Success
                                        Account Alerts
                                        
                                    
                                    
                                    
                                        Account Management
                                        
                                    
                                    
                                    
                                        Communication Management
                                        
                                    
                                    
                                    
                                        Customer Engagement
                                        
                                    
                                    
                                    
                                        Customer Lifecycle Management
                                        
                                    
                                    
                                    
                                        Health Score
                                        
                                    
                                    
                                    
                                        Onboarding
                                        
                                    
                                    
                                    
                                        Revenue Management
                                        
                                    
                                    
                                    
                                        Usage Tracking / Analytics
                                        
                                    
                                    
                                    
                                        Win / Loss Analysis