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Average Ratings 0 Ratings

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Description

Introducing CoreNexa: an innovative UCaaS platform and business strategy designed to propel channel success while offering rich and comprehensive experiences for end users! CoreNexa enhances productivity and capabilities for every user through a robust Unified Communications Client, a fully integrated mobile application, a top-tier omni-channel Contact Center, and an effective administration platform. By surpassing the expectations of end users, CoreNexaTM empowers you to achieve unprecedented levels of success while retaining your essential functions of selling, delivering, managing, and invoicing. The evolution of CoreNexaTM stems from a strong commitment to equipping our Channel Partners with a platform that fosters remarkable achievements in establishing a thriving cloud communications business. With over a decade of experience refining the most competitive model for Partners to sell, deliver, manage, and invoice cloud communication services, we are now turning our attention to the exceptional experiences your customers desire. This shift emphasizes our dedication to not only meeting but exceeding the evolving demands of the market.

Description

Intellicon is an OmniChannel Contact Center + Help Desk Software that provides a pleasant customer experience. Engage with customers on the channel that suits them best. Phone, SMS, Email, LiveChat, Social Media etc. IntelliDesk is a tool that automates the Help desk process and increases interdepartmental coordination. For customer data collection, you can create multiple forms and attach them to different campaigns. A real-time dashboard is the best way to monitor multiple aspects of the system in one place. For seamless data flow, Intellicon can integrate with your CRM, Helpdesk ERP, Sales Portal, ERP, Sales Portal, and Ecommerce. Our campaign builder makes it easy to create campaigns and IVRs from anywhere. Enjoy a delightful customer experience with Intellicon CX Center Solution's refined capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CoreDial

Founded

2005

Country

United States

Website

www.coredial.com/corenexa

Vendor Details

Company Name

Intellicon

Founded

2012

Country

Pakistan

Website

intellicon.io

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Alternatives

Alternatives