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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Establishes a system for real-time oversight of conduct-related risks, fostering positive behaviors and enhancing the organizational climate. It assists in managing customer interactions, addressing churn and complaints effectively. Through compliance automation and quality control, it highlights compliance shortcomings and areas lacking knowledge. The Cognitive View feature captures, secures, and transcribes audio from both new and existing communication channels, creating a well-organized dataset of recorded conversations. By analyzing these conversations, it provides valuable insights into customer satisfaction levels and the demeanor of agents, revealing whether they are courteous and empathetic. Additionally, it gauges emotional responses by examining conversational data, enabling businesses to scale their customer responses effectively. This monitoring of customer service interactions ensures that organizations can address customer needs promptly and appropriately, enhancing overall service quality. Ultimately, it supports a comprehensive understanding of customer sentiments and agent behaviors, contributing to a more effective service strategy.

Description

StarCompliance (Star) has been the trusted leader in compliance technology for more than 25 years, helping organizations around the globe reduce risk, manage conflicts of interest, and meet growing regulatory demands. Millions of users across 114 countries rely on Star to safeguard employees, protect reputations, and ensure accountability. The StarCompliance Enterprise platform delivers complete compliance coverage, overseeing personal account trading, securities, and digital assets, while also managing gifts, hospitality, outside business activities, and political donations. It incorporates incident management, MNPI oversight, and accountability regime support across jurisdictions such as the UK, Ireland, Australia, and Singapore. Configurable workflows, real-time analytics, and customizable dashboards equip compliance teams with actionable intelligence and the ability to proactively identify and address risks. The platform is designed to scale, offering multi-language and multi-currency capabilities, while its secure, cloud-ready architecture integrates with data platforms like Snowflake to deliver a comprehensive view of firm-wide risk. Star pairs its advanced technology with extensive client resources, training programs, and ongoing support to ensure long-term adoption and value. By combining global scale, deep expertise, and future-ready architecture, StarCompliance enables organizations to foster cultures of trust, transparency, and compliance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AC Policy Manager No 
LSEG Risk Intelligence No 
Moody's Analytics No 
Nasdaq eVestment No 
S&P Capital IQ Desktop No 
Snowflake No 
ThoughtSpot No 

Integrations

AC Policy Manager Yes 
LSEG Risk Intelligence Yes 
Moody's Analytics Yes 
Nasdaq eVestment Yes 
S&P Capital IQ Desktop Yes 
Snowflake Yes 
ThoughtSpot Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

StarCompliance has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact StarCompliance to obtain current pricing.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cognitive View

Founded

2018

Country

Australia

Website

cognitiveview.com

Vendor Details

Company Name

StarCompliance

Founded

1999

Country

United States

Website

www.starcompliance.com

Product Features

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

Product Features

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing Yes 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance Yes 
Incident Management Yes 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control Yes 
Workflow / Process Automation Yes 

Alternatives

Alternatives

 Compliance Star Reviews

Compliance Star

Thistle Initiatives