Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Every tool utilized within a contact center offers a unique insight into the operational health, each insight prompting a specific action to be taken. ClearView stands as the unified source of truth for these varied insights, enabling you to dedicate less time to report generation and more time to achieving tangible results. Just like when you're multitasking by driving, conversing on the phone, and enjoying a breakfast burrito—it's easy to lose focus and veer off course; the real-time alerts from "rumble strips" help you make necessary adjustments. In a similar fashion, ClearView acts as a virtual rumble strip for employees, notifying them of unproductive habits to maintain team focus. Historically, reports were exclusively directed toward management and then slowly filtered down to agents, often treated as an afterthought. In contrast, today’s call center agents not only have the capability to read reports but also thrive on constant updates. With ClearView, agents remain consistently informed about their performance, allowing you to concentrate on the most critical aspects of your operation. This shift ensures that teams are more engaged and proactive in their roles, ultimately driving better outcomes.
Description
Directors, managers, and consultants can be empowered with the tools they need to succeed in remote or in-office settings. Unrivalled performance reporting, gamification, daily updates emails to your team. OneUp integrates with many third-party CRMs, VOIP systems, and other solutions to allow sales leaders to view all of their key metrics in one place. Spin up fantasy-sports-inspired leagues, collaborative missions or head-to-head challenges in minutes. You can concentrate on what is most important, building your business. Performance updates are automatically sent. By linking CRM data to OneUp competitions, you can maximize your investment in existing technology. Remember, "If it isn’t tracked, it’s not fact." For keeping your team informed about progress, get rid of spreadsheets, whiteboards, and emails. Everything is automated as soon as you hit 'Go. You can tap into the competitive nature of salespeople by comparing them in real-time to their colleagues.
API Access
Has API
No
API Access
Has API
No
Integrations
Aircall
No
Salesloft
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$33 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ClearView
Founded
2012
Country
United States
Website
clearviewlive.com/dashboards/
Vendor Details
Company Name
Stormburst Studios
Country
United Kingdom
Website
www.oneupsales.co.uk
Product Features
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
Yes
Employee Guides
No
Employee Recognition
Yes
Feedback Management
No
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
Yes
Pulse Surveys
No