Verizon Connect, previously known as Networkfleet, provides cutting-edge GPS fleet tracking solutions aimed at assisting businesses in effectively overseeing their mobile workforce. The software boasts user-friendly dashboards, web-based maps that can be accessed from any location, asset tracking, detailed usage reports, alerts for hardware diagnostics, and additional functionalities. Established through the merger of Verizon Telematics, Fleetmatics, and Telogis, Verizon Connect empowers organizations to enhance their operations and achieve improved outcomes. With its comprehensive features, businesses can optimize their fleet management strategies and drive greater efficiency.
Learn more
TotalView offers network monitoring as well as root-cause troubleshooting of problems in plain-English. The solution monitors every device as well as every interface on every device. In addition, TotalView goes deep, collecting 19 error counters, performance, configuration, and connectedness so nothing is outside of it’s view. A built-in heuristics engine analyzes this information to produce plain-English answers to problems. Complex problems can now be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.
Learn more
ClearView
Every tool utilized within a contact center offers a unique insight into the operational health, each insight prompting a specific action to be taken. ClearView stands as the unified source of truth for these varied insights, enabling you to dedicate less time to report generation and more time to achieving tangible results. Just like when you're multitasking by driving, conversing on the phone, and enjoying a breakfast burrito—it's easy to lose focus and veer off course; the real-time alerts from "rumble strips" help you make necessary adjustments. In a similar fashion, ClearView acts as a virtual rumble strip for employees, notifying them of unproductive habits to maintain team focus. Historically, reports were exclusively directed toward management and then slowly filtered down to agents, often treated as an afterthought. In contrast, today’s call center agents not only have the capability to read reports but also thrive on constant updates. With ClearView, agents remain consistently informed about their performance, allowing you to concentrate on the most critical aspects of your operation. This shift ensures that teams are more engaged and proactive in their roles, ultimately driving better outcomes.
Learn more
ClearView Blood Bank
ClearView Blood Bank offers a high-quality solution that allows users to quickly search, access, and examine archived blood data organized in a structured tabular format. This module assists in overseeing blood inventory for clients through facility systems, providing comprehensive information such as blood types, product identifiers, patient information, and additional relevant details. It integrates effortlessly with the ClearView platform, featuring audit functionalities and ensuring user authentication. The system preserves blood bank data while complying with legal regulations. Clients are empowered to tailor the data columns to highlight or obscure information that matters most to them. The platform enables swift data access through sophisticated search functions, allowing users to sort by various columns, paginate through the dataset, and filter specific records. Users can search for patient details using criteria like name, date of birth, medical record number, and blood type, as well as access product details based on facility, unit number, product code, and expiration date. Ultimately, ClearView Blood Bank streamlines blood management processes, enhancing both efficiency and compliance for its users.
Learn more