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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment. 1. Transform Slack into a central hub to manage requests. 2. Converting customer inquiries into actionable tickets will help you to respond quickly. 3. Automated knowledge bases can be used to provide support for many clients. 4. Slack's conversational ticketing simplifies internal employee support. 5. Support and Customer Success Teams can work efficiently within Slack. 6. Improve accountability and response times. 7. Monitor and manage customer inquiries from a single Slack Channel. 8. Keep your team aligned on all platforms and tools. 9. Boost productivity with AI-driven answers and organized knowledge resources. 10. Integrate seamlessly with existing tools to ensure efficient two-way communications.

Description

FellowHire creates specialized AI fellows designed to integrate seamlessly into your Slack or Microsoft Teams, providing dedicated support to your entire team. These are not mere chatbots or generic AI assistants; they are uniquely tailored AI fellows, each focused on a specific task. For instance, you can introduce a Sales fellow to qualify leads, compose outreach messages, and keep your CRM updated. Alternatively, a Support Engineer fellow can manage tier-1 support tickets, while a Market Researcher fellow can monitor competitors and generate insightful reports. You might also find a Paralegal fellow useful for drafting contracts. Each of these fellows is meticulously designed and trained to meet the exact needs of their respective roles. Your team members can easily interact with their designated fellow through Slack or Teams, allowing the AI to manage repetitive tasks and accommodate spontaneous requests, thereby enabling your team to dedicate more time to activities that drive growth and success. Designed specifically for smaller teams of 1 to 30 individuals, FellowHire helps you scale your operations without the need to significantly expand your workforce. This innovative solution empowers businesses to streamline their processes and enhance productivity efficiently.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Teams Yes 
Slack Yes 
ClickUp Yes 
Freshdesk Yes 
GitHub Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Salesforce Yes 
Zendesk Yes 

Integrations

Microsoft Teams Yes 
Slack Yes 
ClickUp No 
Freshdesk No 
GitHub No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Linear No 
Salesforce No 
Zendesk No 

Pricing Details

$24 per month
ClearFeed offers pricing plans to meet different business needs, focusing on internal and external helpdesk functionalities, as well as integrations with Slack.

Internal Helpdesk Plans:

1. Starter Plan: $24 per user per month
2. Professional Plan: $49 per user per month
3. Enterprise Plan: Custom pricing for larger organizations with more than 200 Slack channels

External Helpdesk Plans:

1. Starter Plan: $40 per month for 10 Slack channels
2. Professional Plan: $80 per month for 10 Slack channels
3. Enterprise Plan: Custom pricing based on specific needs and number of Slack channels

Integration Product Pricing:

1. Starter Plan: $49 per month for 250 tickets
2. Professional Plan: $89 per month for 250 tickets
3. Enterprise Plan: Custom pricing based on requirements

There is also a 15% discount for businesses that choose to pay annually.
Free Trial Yes 
Free Version Yes 

Pricing Details

$1800
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ClearFeed

Founded

2021

Country

Bangalore, India

Website

clearfeed.ai/

Vendor Details

Company Name

FellowHire

Founded

2026

Country

United States

Website

fellowhire.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Product Features

Alternatives

Alternatives