Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take charge of your communications with Oak's advanced and compliant call recording solution that works seamlessly with any phone system. Oak offers a robust call recording feature specifically designed for Microsoft Teams, which has become a key communication tool in the era of remote work. Our solution ensures compliance with multiple regulations, including FCA, PCI DSS, MiFID II, GDPR, and HIPAA, right out of the box. Enhanced with cutting-edge security protocols and features, it also provides transcriptions, automated scoring, detailed reports, alerts, and much more. The intelligent AI we employ can analyze your recordings, significantly reducing the need for manual oversight. Additionally, our quality management tools enable performance scoring across individuals, departments, and locations, giving you a comprehensive view of your operations. You can easily access recordings directly from your CRM, and benefit from numerous pre-built integrations, such as with Salesforce, or utilize our API for customized solutions tailored to your specific requirements. With Oak, you can ensure that your communication processes are not only efficient but also secure and compliant.
Description
VTlogger is a web-based software application available as open source under the LGPL license, designed to work seamlessly with our range of telephony cards, enabling the development of reliable and user-friendly call recording and customized call tracking solutions that cater to organizations of all sizes across various industries. This software is capable of recording audio and capturing essential call details, such as call detail records (CDR), from voice communications over primary rate ISDN lines (E1/T1/J1), as well as traditional analogue trunk lines (POTS) and PBX extensions.
Whether your operation involves managing hundreds of calls each day or thousands every hour, our solutions stand out as the ideal option for those seeking a practical and cost-effective system, supported by outstanding vendor assistance.
By utilizing our VTlogger software, users can construct a multi-channel analogue voice logger or a call recorder for primary rate lines at a cost comparable to that of a computer combined with a Voicetronix telephony card, potentially resulting in an investment as low as $50 per channel for a system capable of handling a primary rate ISDN line. Moreover, this versatility ensures that organizations can scale their call recording needs efficiently without incurring excessive expenses.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft Teams
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oak Innovation
Founded
1987
Country
United Kingdom
Website
www.oakinnovate.com/call-recording
Vendor Details
Company Name
Voicetronix
Founded
1996
Country
Australia
Website
www.voicetronix.com
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No