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Description
Claimly is an innovative software solution aimed at streamlining and enhancing the management of complaints and claims. Whether you’re a company addressing customer feedback or resolving service disagreements, Claimly provides you with essential tools that promote efficiency, transparency, and overall customer satisfaction.
Highlighted features include:
Centralized Management: Monitor and categorize complaints and claims through a user-friendly dashboard.
Customizable Case Types: Tailor your processes to meet specific business requirements for optimal effectiveness.
Real-Time Updates: Ensure all stakeholders are kept in the loop with automated notifications and status updates.
Email Integration: Analyze trends and performance metrics to continually refine your operations.
User-Friendly Interface: Easy navigation allows your team to become proficient quickly.
Claimly is specifically designed for organizations that value accountability, quick responses, and fostering customer trust. With Claimly, you can transform the management of complaints and claims into a smooth and efficient process, ultimately enhancing your business's reputation and customer loyalty.
Description
Speakfully serves as an intuitive platform for reporting, monitoring, and resolving workplace issues. It offers real-time insights into organizational culture while equipping employees with the means to express their concerns or grievances effectively. In cases of workplace mistreatment, additional context is often needed after a report is filed. Once a submission is made, both employees and administrators can engage in anonymous discussions about the case using Speakfully's messaging feature, promoting complete transparency between leadership and those raising concerns. No longer do users need to juggle multiple applications to assemble information. Speakfully’s case management software allows organizational administrators to manage employee reports, feedback, survey responses, and communications all within a centralized system. Speakfully is committed to supporting users wherever they are, ensuring accessibility for employees in various settings—be it at a desk, in the field, on mobile devices, or anywhere else. For Pro+ users, integration options with platforms like Auth0, GSuite, Okta, and O365 are available, enhancing the overall functionality of the service. This comprehensive approach aims to foster a healthier workplace environment for everyone involved.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$8/month/agent
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ITSM Software S.A.
Country
Poland
Website
www.claimly.pro
Vendor Details
Company Name
Speakfully
Founded
2018
Country
United States
Website
www.speakfully.com
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking