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Average Ratings 0 Ratings

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ease
features
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support

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Write a Review

Description

Chikka.ai is an innovative platform that leverages artificial intelligence for voice interviews, featuring "Ava," a highly empathetic and multilingual AI voice agent capable of conducting engaging and natural conversations on a large scale. Users can easily set their goals, send out invitations through a shareable link, and let Ava guide the dialogue while securely gathering genuine feedback. The platform quickly transforms audio recordings into text transcripts, emotional insights, concise summaries, shareable quote visuals, and credible marketing testimonials, all verified through its VoiceVerify system. Chikka.ai can handle hundreds of interviews simultaneously and provides synthetic persona test runs, access to global respondent panels, and strong privacy measures that include encryption and identity masking. Additionally, real-time analytics and theme detection empower teams to identify hidden opportunities, enhance retention rates, better understand product-market fit, improve employee engagement, and create effective content-driven marketing strategies. By utilizing such advanced features, Chikka.ai is not only making interviews more efficient but also enriching the overall decision-making process for businesses.

Description

Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Five9 No 
GENESYS No 
Microsoft Teams No 
Slack No 
Zendesk No 
Zoom No 

Integrations

Five9 Yes 
GENESYS Yes 
Microsoft Teams Yes 
Slack Yes 
Zendesk Yes 
Zoom Yes 

Pricing Details

$19.90 per month
Free Trial No 
Free Version Yes 

Pricing Details

$0.25 per hour
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chikka.ai

Founded

2024

Country

United States

Website

chikka.ai/

Vendor Details

Company Name

Modulate

Founded

2019

Country

United States

Website

www.modulate.ai/velma

Product Features

Product Features

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