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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover valuable insights into your market while exploring the growth opportunities with both current and prospective partners, including resellers and distributors, through Aximpro’s ChannelShaper business intelligence software. Are you in search of a nimble, adaptable, and scalable software solution that can help you maneuver through the complexities of metadata in the channel landscape? Would you like to obtain impartial and objective evaluations to identify which partners present the greatest potential? Utilizing Aximpro’s ChannelShaper business intelligence software as your foundation, you will gain access to expert market insights and recommendations, along with a state-of-the-art, comprehensive, cost-effective, compatible, and transparent solution. The software delivers results by integrating various data technology applications, enabling you to cultivate your competitive advantage and lay the groundwork for your business expansion. Additionally, Aximpro’s ChannelShaper thoroughly examines your partner ecosystem to determine the extent to which your resellers are aligned with your competitors, offering further clarity on your strategic positioning. Ultimately, this tool empowers you to make informed decisions that drive your growth forward.

Description

Experience the next generation of business communication with Maqsam’s innovative solutions, where state-of-the-art intelligence merges with contact center advancements to revolutionize your customer experience interactions and propel your business growth. Enhance your global reach by utilizing local numbers in over 200 cities, ensuring you can engage with customers at any time, from anywhere. Unlock your business's full potential through our advanced analytics that deliver crucial insights for well-informed decision-making. Seamlessly integrate with top CRM and Helpdesk platforms to streamline your software ecosystem, facilitating efficient customer service and sales processes. Maqsam empowers support and sales teams to automate mundane tasks, boosting productivity and driving revenue across various communication channels, including voice calls and WhatsApp. Furthermore, we provide companies the tools to broaden their market reach, establishing a robust local presence through accessible local numbers in more than 200 cities, thereby enhancing their overall competitiveness in the market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChannelValue
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Pipedrive
Pronnel
Salesforce
Salesloft
WhatsApp
Zendesk
Zoho CRM

Integrations

ChannelValue
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Pipedrive
Pronnel
Salesforce
Salesloft
WhatsApp
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$45 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aximpro

Founded

2008

Country

Germany

Website

www.aximpro.com/channelshaper/

Vendor Details

Company Name

Maqsam

Founded

2019

Country

Saudi Arabia

Website

maqsam.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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