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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ChannelCenter serves as the intersection of sophisticated Customer Experience (CX) and Digital Efficiency. There exists a clear correlation between customer experience and revenue generation. This customer engagement platform not only enhances but also enriches the interactions you have with your clients. By offering a digital touchpoint for engagement, customers gain the ability to transact and self-serve, all while enjoying increased visibility, control, and transparency. System integrators operate in a highly intricate landscape, crafting tailored solutions for their clients. However, achieving customer visibility into the full spectrum of a system integrator's offerings can often be challenging, if not impossible. The ChannelCenter Ecommerce platform empowers system integrators to showcase their product and service catalog, which is also utilized in the Configure, Price, Quote (CPQ) process, thereby providing the market with a more comprehensive understanding of what they offer. This platform can facilitate features such as click-to-buy capabilities, integrated payment solutions, and even lead generation strategies, making it a versatile tool for enhancing business operations. Ultimately, it bridges the gap between complex offerings and customer access, ensuring a smoother transaction experience.

Description

Our straightforward, flat-rate pricing strategy is gaining traction among hotel managers by providing genuine cost savings, completely free of commissions or fees per reservation. We take pride in delivering individualized support, which is fundamental to our offerings. Every client benefits from dedicated, personalized assistance from a specific account manager, along with an accessible call center option for those situated in the United States. Furthermore, we generate significant reports, such as our tailored KPI Report, to ensure our clients have the insights they need. Our CRS system seamlessly integrates GDS/IDS distribution with an internet booking engine and channel manager, all consolidated within a single platform, enhancing operational efficiency for our users. This comprehensive approach not only simplifies management but also empowers hotel managers to make informed decisions based on real-time data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5stelle* No 
ASI PMS No 
Amadeus LinkHotel No 
Gearco No 
IDeaS G3 RMS No 
PayPal Yes 
RoomPriceGenie No 
Stripe Yes 
Userguest No 
WebRezPro No 

Integrations

5stelle* Yes 
ASI PMS Yes 
Amadeus LinkHotel Yes 
Gearco Yes 
IDeaS G3 RMS Yes 
PayPal No 
RoomPriceGenie Yes 
Stripe No 
Userguest Yes 
WebRezPro Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Channel Center

Founded

2016

Country

South Africa

Website

channel.center/

Vendor Details

Company Name

Vertical Booking USA

Country

United States

Website

www.verticalbookingusa.com

Product Features

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management Yes 
Partner Management Yes 
Product Management Yes 
Reseller Management Yes 

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management No 
Warehouse Management No 

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management Yes 
Inventory Control Yes 
Lead Management Yes 
Opportunity Management Yes 
Order Management Yes 
Partner Management Yes 
Product Management Yes 
Reseller Management Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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