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Description

ChannelCenter serves as the intersection of sophisticated Customer Experience (CX) and Digital Efficiency. There exists a clear correlation between customer experience and revenue generation. This customer engagement platform not only enhances but also enriches the interactions you have with your clients. By offering a digital touchpoint for engagement, customers gain the ability to transact and self-serve, all while enjoying increased visibility, control, and transparency. System integrators operate in a highly intricate landscape, crafting tailored solutions for their clients. However, achieving customer visibility into the full spectrum of a system integrator's offerings can often be challenging, if not impossible. The ChannelCenter Ecommerce platform empowers system integrators to showcase their product and service catalog, which is also utilized in the Configure, Price, Quote (CPQ) process, thereby providing the market with a more comprehensive understanding of what they offer. This platform can facilitate features such as click-to-buy capabilities, integrated payment solutions, and even lead generation strategies, making it a versatile tool for enhancing business operations. Ultimately, it bridges the gap between complex offerings and customer access, ensuring a smoother transaction experience.

Description

Kademi helps companies transform transactional relationships into long-term, valued partnerships by onboarding partners and incentivizing growth. Discover the powerful features of Kademi's all in one PRM Software, which customers use to create highly successful channel partner solutions. Manage all aspects of the partner lifecycle, including onboarding, automating engagement and targeting, as well as managing data. Tools to reward loyalty and sales growth, calculate payouts, motivate sales targets and incentivize partners. Kademi's eCommerce capabilities allow you to sell product online and set up workflows for collecting payments. You can share enablement resources, create targeted online training courses, and reward training results. Find out why Kademi's partner management software is so popular with companies around the world.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ClickSend No 
Fullstory No 
Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
PayPal Yes 
Salesforce No 
Shopify No 
Shuttle No 
Stripe Yes 
Twilio No 
XTRM No 
Xero No 
reCAPTCHA No 

Integrations

ClickSend Yes 
Fullstory Yes 
Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
PayPal No 
Salesforce Yes 
Shopify Yes 
Shuttle Yes 
Stripe No 
Twilio Yes 
XTRM Yes 
Xero Yes 
reCAPTCHA Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$800/month
Fixed monthly subscription fee, with no additional fees. Costs depend on the number of partners and features used. For a typical program with a thousand dealers, elearning and incentives cost is around $1200/mo
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Channel Center

Founded

2016

Country

South Africa

Website

channel.center/

Vendor Details

Company Name

Kademi

Founded

2012

Country

Global

Website

www.kademi.co

Product Features

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management Yes 
Partner Management Yes 
Product Management Yes 
Reseller Management Yes 

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management No 
Warehouse Management No 

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management Yes 
Inventory Control No 
Lead Management Yes 
Opportunity Management Yes 
Order Management No 
Partner Management Yes 
Product Management No 
Reseller Management Yes 

Channel Marketing

Campaign Management No 
Channel Analytics No 
Content Management & Sharing No 
Incentive Management No 
Inventory Control No 
Lead Management No 
Multiple Channel Configurations No 
Order Management No 
Partner Management No 
Pipeline Management No 
Social Promotion No 

Commission

Affiliate Management Yes 
Agency Commission Yes 
Commission Calculations Yes 
Commission Scheduling Yes 
Commission Tracking Yes 
Compliance Management Yes 
Flat Commissions Yes 
Incentive Programs Yes 
Multi-Tiered Commissions Yes 
Percentage Commissions Yes 
Sliding Scale Commissions Yes 
Split Commissions Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label Yes 

Partner Relationship Management (PRM)

Asset Management Yes 
Business Plans Yes 
Channel Marketing Automation Yes 
Collaboration Tools Yes 
Compliance Management Yes 
Deal Management Yes 
Deal Registration Yes 
Lead Generation Yes 
Lead Sharing Yes 
Partner Onboarding Yes 
Partner Portal Yes 
Performance Metrics Yes 
Rewards Programs Yes 
Workflow Management Yes 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Sales Training

Analytics / Reporting Yes 
Assessment Management Yes 
Built-in Course Authoring Yes 
Certification Management Yes 
Customizable Branding Yes 
Gamification No 
Learning Management Yes 
Microlearning No 
Onboarding Yes 
Practice Tools No 
Progress Tracking Yes 
Video Assessments Yes 

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