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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
KroLead is a customer relationship management (CRM) application designed for small businesses and sales teams utilizing Android devices to effectively handle leads via phone calls, WhatsApp, and consistent follow-ups. The platform enables users to arrange contacts within customizable stages of a pipeline, maintain notes and conversation histories, designate lead owners, and plan calls along with subsequent actions using a 30-day agenda complemented by overdue alerts. An optional feature called Call Pilot enhances user experience by providing caller and lead context prior to a conversation, allowing for a quick logging of call outcomes with a single tap. Moreover, the application facilitates WhatsApp message templates, product catalogs linked to specific leads, as well as the ability to import and export data in CSV format, all while supporting collaborative workflows for both owners and team members. Users can access core lead information offline, which will automatically sync once the device regains connectivity. Additionally, on compatible Android devices, it allows users to link existing call recordings to lead entries and back them up to Google Drive. Security is prioritized with encrypted local storage and options for biometric locking, ensuring that sensitive information remains protected. New users are offered a complimentary one-month trial of the app, while ongoing access is available at a cost per user seat. This makes KroLead a comprehensive tool for managing customer relationships and streamlining sales processes effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Google Ads
Yes
Google Drive
No
Shopify
Yes
TikTok
Yes
WhatsApp
Yes
WooCommerce
Yes
Integrations
Facebook
No
Google Ads
No
Google Drive
Yes
Shopify
No
TikTok
No
WhatsApp
No
WooCommerce
No
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$8/user/month
New users can try KroLead free for one month. After the trial, access is sold per seat at $8 per 30 days outside India or ₹239 per 30 days in India. Annual plans are $72 per seat outside India and ₹2,868 per seat in India. Taxes and final subscription terms are confirmed in the app; AI credit packs are separate.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
KroLead
Country
India
Website
www.krolead.com
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No