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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
FINTY serves as a comprehensive cloud business platform tailored for small enterprises in India, including agencies and clinics. By integrating a customer relationship management system with a collaborative deal pipeline, it provides features such as WhatsApp Business messaging, GST-compliant quotations and invoices linked to Razorpay for payments, automated reminders for payments, and HR and payroll functions, all accessible through a single login. Teams are able to efficiently capture leads from WhatsApp conversations, navigate them through various stages, issue quotes and invoices, and receive payments seamlessly without the need for switching between different tools. Customers are able to connect their own WhatsApp Business accounts, with billing managed directly by Meta at the cost price and no additional markup. Furthermore, FINTY offers connectivity with Google Ads, enabling users to query their campaigns using plain English via an AI assistant. The platform is available for free to solo founders and offers paid subscription plans starting at 799 rupees per month, along with a 14-day trial period for new users to explore its features. This makes FINTY an appealing choice for those looking to streamline their business operations in a user-friendly manner.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Google Ads
Yes
Shopify
Yes
TikTok
Yes
WhatsApp
Yes
WooCommerce
Yes
Integrations
Facebook
No
Google Ads
No
Shopify
No
TikTok
No
WhatsApp
No
WooCommerce
No
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
Vritix
Country
India
Website
vritix.com
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No