Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
Description
Our hotel management software, designed for the cloud, provides intuitive and highly adaptable solutions tailored for hotels, hostels, and rental apartments. You can seamlessly utilize our platform without needing extensive technical expertise. Emphasizing the advantages of cloud technology, SabeeApp allows you to manage your hotel operations from any location and on any device, at any time. The ease of real-time hotel management is unprecedented! You can handle all your daily administrative responsibilities efficiently in one centralized hub, including reservations, invoices, guest interactions, housekeeping, and reporting. Stay informed with current rates, availability, and restrictions across all your integrated OTAs, ensuring automated processes that eliminate the risk of over-booking. With secure payment options, you can engage your guests effectively and confirm reservations with successful transactions. Additionally, you can process bulk charges on virtual credit cards. Our comprehensive application suite empowers your guests to check in online, review their reservation information, and book extra services, enhancing their overall experience. This level of convenience not only streamlines operations but also fosters guest satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
EasyWay
No
Facebook
No
Hotel@SoftOne
No
PayPal
No
RoomPriceGenie
No
Stripe
No
Integrations
EasyWay
Yes
Facebook
Yes
Hotel@SoftOne
Yes
PayPal
Yes
RoomPriceGenie
Yes
Stripe
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$11.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Vendor Details
Company Name
thePass
Founded
2013
Country
Hungary
Website
sabeeapp.com
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
No