Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
Description
Mobile-First Design for a Better Booking Engine. Fuel Booking Engine allows you to manage your online inventory for one or more hotels. This simple-to-use reservation platform offers guests the best integrated and mobile-friendly experience on the market. The Fuel Booking Engine provides real-time data, including room display, occupancy, and room rates, pulled directly from your PMS.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
IQware
No
Jonas Chorum
No
RDPWin
No
Stayntouch PMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Vendor Details
Company Name
Fuel Travel
Founded
1995
Country
United States
Website
www.fueltravel.com/booking-engine/
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes