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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services. Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations. Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests. To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs. Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.

Description

Mobile-First Design for a Better Booking Engine. Fuel Booking Engine allows you to manage your online inventory for one or more hotels. This simple-to-use reservation platform offers guests the best integrated and mobile-friendly experience on the market. The Fuel Booking Engine provides real-time data, including room display, occupancy, and room rates, pulled directly from your PMS.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

IQware No 
Jonas Chorum No 
RDPWin No 
Stayntouch PMS No 

Integrations

IQware Yes 
Jonas Chorum Yes 
RDPWin Yes 
Stayntouch PMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

go.cendyn.com/cendyn/sourceforge/call-center

Vendor Details

Company Name

Fuel Travel

Founded

1995

Country

United States

Website

www.fueltravel.com/booking-engine/

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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