Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience a developer-centric approach to production environments that enhances security without hindering productivity. Easily implement approval workflows for sensitive actions, keep a detailed log of activities, and connect identity providers to command line interfaces, ensuring your team remains engaged and efficient. Compatible with any command line tool, Cased seamlessly integrates into your existing processes, from MySQL to bespoke deployment scripts, without causing disruptions. Set up takes just moments, thanks to our lightweight, agentless solution that maintains the integrity of your CLI commands. Enjoy straightforward, customizable just-in-time approvals for both developer and staff tools, with options to approve requests via Slack, Microsoft Teams, and SMS, integrating seamlessly into your current toolkit. Cased is aware of your on-call schedule, allowing for automatic approvals that facilitate smooth on-call rotations. Visibility into actions begins with identity, enabling you to provision access to production environments through your identity provider and know exactly who is performing each action. Tailored to meet your needs, Cased lets you carry your dotfiles across all servers, enhancing your development experience. With Cased, you gain the confidence of robust security measures while empowering your team to work efficiently and effectively.
Description
Direct your teams to prioritize meaningful interactions, enhancing overall customer satisfaction. Address client concerns autonomously, minimizing the need for agent involvement. Streamline repetitive tasks for your teams, whether during or after calls. Initiate with a focused call flow that allows for seamless customer feedback collection. Offer round-the-clock support without any wait times, even in peak call periods. Automate the handling of routine inbound calls to boost operational efficiency. Resolve straightforward inquiries without needing agent assistance. Allow your team to dedicate more time to impactful interactions that elevate customer satisfaction over the phone. Revamp your contact center comprehensively to effectively compete in customer retention. Integrate human expertise with AI technology to improve service delivery to your clientele. Enhance team productivity and surpass your operational targets through AI-driven solutions. Craft unforgettable customer experiences that will leave a lasting impression and set your brand apart in the market. Ultimately, this strategic approach not only increases satisfaction but also fosters loyalty among your customer base.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
GitHub
Yes
Google Cloud Platform
Yes
Heroku
Yes
Microsoft 365
No
Microsoft Azure
Yes
Microsoft Teams
Yes
MySQL
Yes
Okta
Yes
PagerDuty
Yes
Integrations
Amazon Web Services (AWS)
Yes
GitHub
No
Google Cloud Platform
No
Heroku
No
Microsoft 365
Yes
Microsoft Azure
No
Microsoft Teams
No
MySQL
No
Okta
No
PagerDuty
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cased
Founded
2020
Website
cased.com
Vendor Details
Company Name
calldesk
Country
France
Website
calldesk.ai/
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No