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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CallSync is a platform designed for call tracking and enhancing team visibility specifically for sales and service teams utilizing Android devices for their customer interactions. Through its Android application, it seamlessly syncs call logs to a centralized web dashboard, allowing managers to assess team performance, search through call histories, add annotations, organize contacts, and track follow-ups via comprehensive reports. Additionally, teams can access CRM functionalities to efficiently handle leads, navigate pipeline stages, manage deals, oversee tasks, and coordinate calendars. While the platform does not record calls directly, it allows for the upload of call recordings when this feature is enabled; these recordings can be transcribed and summarized with optional tools. Furthermore, API and webhook capabilities enable organizations to integrate call data into various workflows, enhancing operational efficiency. Admin controls are in place to manage work profiles and SIM selections, ensuring teams can regulate which calls are shared among members, and the pricing model is tailored to suit organizations with numerous phone users. This versatility makes CallSync an invaluable resource for teams striving to optimize their communication and performance.

Description

LumaKol serves as a comprehensive calling CRM designed specifically for sales and telecalling teams, enabling them to efficiently manage leads via phone. Agents utilize their work SIM cards on Android devices to make calls, while the application automatically logs these interactions and prompts users to input outcomes, notes, and follow-up actions after each conversation. A scoring mechanism helps agents prioritize which prospects to contact and when to make callbacks. Teams can structure leads into various stages, assign ownership, import data from CSV or Excel files, and gather inquiries through multiple channels such as web forms, Google Ads lead forms, IndiaMART, and JustDial. The platform features rules and scheduled sequences to streamline follow-up processes, which include sending emails from a linked mailbox and ready-to-send WhatsApp or SMS messages. Managers benefit from a browser-based workspace that allows them to monitor team activities, attendance, generate reports, analyze coaching metrics, and review call scorecards. Additionally, LumaKol provides a REST API and signed webhooks to facilitate the exchange of lead and call-event data between different systems. Users can explore LumaKol with a 14-day trial, and the application is accessible in 33 languages across both web and Android platforms, ensuring wide usability for diverse teams. Overall, LumaKol simplifies the communication process, empowering teams to maximize their efficiency and effectiveness in lead management.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Apple Calendar No 
Google Ads No 
Google Calendar No 
IndiaMART No 
Justdial No 
Make No 
Microsoft Outlook No 
Pabbly Connect No 
WhatsApp No 
Zapier No 

Integrations

Apple Calendar Yes 
Google Ads Yes 
Google Calendar Yes 
IndiaMART Yes 
Justdial Yes 
Make Yes 
Microsoft Outlook Yes 
Pabbly Connect Yes 
WhatsApp Yes 
Zapier Yes 

Pricing Details

₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CallSync

Founded

2026

Country

India

Website

callsyncapp.com

Vendor Details

Company Name

BlackLens Studio

Founded

2026

Country

India

Website

lumakol.com

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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