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Average Ratings 0 Ratings
Description
CallSync is a platform designed for call tracking and enhancing team visibility specifically for sales and service teams utilizing Android devices for their customer interactions. Through its Android application, it seamlessly syncs call logs to a centralized web dashboard, allowing managers to assess team performance, search through call histories, add annotations, organize contacts, and track follow-ups via comprehensive reports. Additionally, teams can access CRM functionalities to efficiently handle leads, navigate pipeline stages, manage deals, oversee tasks, and coordinate calendars. While the platform does not record calls directly, it allows for the upload of call recordings when this feature is enabled; these recordings can be transcribed and summarized with optional tools. Furthermore, API and webhook capabilities enable organizations to integrate call data into various workflows, enhancing operational efficiency. Admin controls are in place to manage work profiles and SIM selections, ensuring teams can regulate which calls are shared among members, and the pricing model is tailored to suit organizations with numerous phone users. This versatility makes CallSync an invaluable resource for teams striving to optimize their communication and performance.
Description
LumaKol serves as a comprehensive calling CRM designed specifically for sales and telecalling teams, enabling them to efficiently manage leads via phone. Agents utilize their work SIM cards on Android devices to make calls, while the application automatically logs these interactions and prompts users to input outcomes, notes, and follow-up actions after each conversation. A scoring mechanism helps agents prioritize which prospects to contact and when to make callbacks. Teams can structure leads into various stages, assign ownership, import data from CSV or Excel files, and gather inquiries through multiple channels such as web forms, Google Ads lead forms, IndiaMART, and JustDial. The platform features rules and scheduled sequences to streamline follow-up processes, which include sending emails from a linked mailbox and ready-to-send WhatsApp or SMS messages. Managers benefit from a browser-based workspace that allows them to monitor team activities, attendance, generate reports, analyze coaching metrics, and review call scorecards. Additionally, LumaKol provides a REST API and signed webhooks to facilitate the exchange of lead and call-event data between different systems. Users can explore LumaKol with a 14-day trial, and the application is accessible in 33 languages across both web and Android platforms, ensuring wide usability for diverse teams. Overall, LumaKol simplifies the communication process, empowering teams to maximize their efficiency and effectiveness in lead management.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Apple Calendar
No
Google Ads
No
Google Calendar
No
IndiaMART
No
Justdial
No
Make
No
Microsoft Outlook
No
Pabbly Connect
No
WhatsApp
No
Zapier
No
Integrations
Apple Calendar
Yes
Google Ads
Yes
Google Calendar
Yes
IndiaMART
Yes
Justdial
Yes
Make
Yes
Microsoft Outlook
Yes
Pabbly Connect
Yes
WhatsApp
Yes
Zapier
Yes
Pricing Details
₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CallSync
Founded
2026
Country
India
Website
callsyncapp.com
Vendor Details
Company Name
BlackLens Studio
Founded
2026
Country
India
Website
lumakol.com
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No