Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Our internet-based PBX call management system effectively lowers your communication expenses while enhancing your telephony infrastructure. By optimizing your marketing budget and making the best use of your website's traffic, you can achieve greater efficiency without the need for any extra equipment—just a computer and an internet connection! Thanks to automatic call distribution, your clients will always reach the appropriate office, department, or employee. Our comprehensive analytics tools allow you to evaluate incoming calls and web form submissions, aiding in the strategic allocation of your advertising resources, maintaining customer histories, and ensuring seamless data integration with your CRM. This service significantly reduces the likelihood of human error during request processing, courtesy of our automated notification system. An intuitive dashboard presents all data clearly, with the added functionality of importing from other software or data sources via an API. Additionally, the web form auto callback feature ensures your manager connects with clients just 30 seconds after they submit a form on your website, enhancing customer engagement. With these features, your business can streamline operations and improve overall customer satisfaction.

Description

Trackdrive enhances both inbound and outbound interactions with your leads, allowing communication through various channels such as telephone calls, SMS, emails, and integrations. With robust call analytics, it offers valuable insights into conversion rates stemming from both online and offline sources, enabling you to assess call conversions linked to your marketing strategies. You can effectively monitor traffic sources, URL keywords, and custom tokens all in one platform. Additionally, it automates the scheduling of contact with leads, facilitating lead conversion through SMS, emails, and outbound calls. The system allows you to set up Call Center Agents to manage consumer calls seamlessly within Trackdrive. It also includes a feature for automatically forwarding calls to your highest-earning buyers, while enabling these buyers to compete for calls through Real Time Bidding to boost their call volume. Moreover, Trackdrive supports integration with a variety of third-party systems, allowing you to connect easily to platforms like Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft, and several others, thereby enhancing your marketing efficiency and reach. This integration capability ensures that your business processes remain streamlined and effective across multiple channels.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Ads Yes 
Zapier Yes 
Zoho CRM Yes 
Amazon Web Services (AWS) No 
Bitrix24 Yes 
Convoso No 
Google AdMob No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kommo Yes 
LinkTrust No 
Mailchimp No 
Mailgun No 
Meta Ads Yes 
Pipedrive Yes 
Planfix Yes 
SendGrid No 
Telnyx No 
Twilio No 
Typeform No 

Integrations

Google Ads Yes 
Zapier Yes 
Zoho CRM Yes 
Amazon Web Services (AWS) Yes 
Bitrix24 No 
Convoso Yes 
Google AdMob Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Kommo No 
LinkTrust Yes 
Mailchimp Yes 
Mailgun Yes 
Meta Ads No 
Pipedrive No 
Planfix No 
SendGrid Yes 
Telnyx Yes 
Twilio Yes 
Typeform Yes 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallGear

Founded

2018

Country

United States

Website

callgear.com

Vendor Details

Company Name

TrackDrive

Founded

2016

Country

United States

Website

trackdrive.net

Product Features

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

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