Average Ratings 1 Rating

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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Our internet-based PBX call management system effectively lowers your communication expenses while enhancing your telephony infrastructure. By optimizing your marketing budget and making the best use of your website's traffic, you can achieve greater efficiency without the need for any extra equipment—just a computer and an internet connection! Thanks to automatic call distribution, your clients will always reach the appropriate office, department, or employee. Our comprehensive analytics tools allow you to evaluate incoming calls and web form submissions, aiding in the strategic allocation of your advertising resources, maintaining customer histories, and ensuring seamless data integration with your CRM. This service significantly reduces the likelihood of human error during request processing, courtesy of our automated notification system. An intuitive dashboard presents all data clearly, with the added functionality of importing from other software or data sources via an API. Additionally, the web form auto callback feature ensures your manager connects with clients just 30 seconds after they submit a form on your website, enhancing customer engagement. With these features, your business can streamline operations and improve overall customer satisfaction.

Description

Dexem offers cloud solutions designed to gather, process, manage, integrate, and analyze telephone conversations. By examining inbound calls from your marketing efforts, you can assess how well your advertisements, traffic sources, keywords, and web pages are performing. This insight can help you streamline your sales pipeline and boost efficiency, ultimately leading to more opportunities and increased revenue through your phone interactions. With a sophisticated automated call routing system powered by interactive voice response (IVR), you can utilize natural language processing, speech recognition, and DTMF tones for enhanced user engagement. Understanding the effectiveness of your marketing campaigns in driving phone calls is essential for optimizing your customer acquisition strategy and managing your marketing investments wisely. Dexem Call Tracking utilizes unique tracking numbers assigned to each advertisement, traffic source, or visitor, enabling you to accurately connect your calls to the appropriate acquisition campaigns while maximizing your marketing ROI. This comprehensive approach ensures that every phone call contributes to your overall business growth and understanding of customer behavior.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitrix24 Yes 
Facebook Ads Yes 
Google Ads Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Instagram Yes 
Kommo Yes 
Meta Ads Yes 
Pipedrive Yes 
Planfix Yes 
Sanoflow Yes 
Zapier Yes 
Zoho CRM Yes 

Integrations

Bitrix24 No 
Facebook Ads No 
Google Ads No 
HubSpot CRM No 
HubSpot Customer Platform No 
Instagram No 
Kommo No 
Meta Ads No 
Pipedrive No 
Planfix No 
Sanoflow No 
Zapier No 
Zoho CRM No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CallGear

Founded

2018

Country

United States

Website

callgear.com

Vendor Details

Company Name

Dexem

Country

France

Website

www.dexem.com/en/

Product Features

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Product Features

Call Tracking

CRM Yes 
Call Log No 
Call Recording No 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking No 

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