Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

CallCloud transforms your Salesloft, Outreach, or HubSpot dialer into a robust power dialer, streamlining the management of your calling tasks. Among its impressive features is auto-dialing, which takes care of unanswered calls by automatically initiating and concluding them, alongside auto-logging capabilities that record default dispositions before moving on to the next call. The platform also allows users to set it up to automatically open a prospect's LinkedIn profile, CRM page, or website, which greatly aids in thorough research. Additionally, users can personalize their calling experience by substituting the typical ringtone with a playlist from their favorite music service. CallCloud further enhances functionality with AI-driven transcription, ensuring cold calls are transcribed automatically for convenient reference. Moreover, the platform integrates seamlessly with existing tools, meaning there's no learning curve for new interfaces. Reps have noted a decrease in stress levels, an increase in the number of calls made, and an enhancement in overall happiness while utilizing CallCloud, leading to improved productivity and job satisfaction. This comprehensive approach sets CallCloud apart, making it an invaluable asset for sales teams.

Description

Establish a fully operational contact center from the ground up in just a few hours while integrating cloud functionalities with your existing on-premises hardware. Transition seamlessly from outdated systems to cloud solutions overnight with Ozonetel, where our product specialists will thoroughly assess your needs before suggesting a tailored solution that aligns perfectly with your business objectives. Efficiently unify and automate both digital and voice communication channels, utilizing top-rated dialers to enhance the management of inbound leads and streamline outbound campaigns. You can set up a comprehensive call management system in 24 hours or even less, offering extensive inbound, outbound, and blended call center options. At Ozonetel, we provide secure cloud communication solutions that enhance the customer experience while reducing overall costs for contact centers. Renowned for pioneering the first cloud-based customer experience platform in India, we continue to distinguish ourselves through unmatched customer support and relentless innovation in AI technology. Our commitment to excellence ensures that we remain at the forefront of the industry, constantly evolving to meet our clients' needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
BoldDesk No 
Clinicea No 
Freshdesk No 
Google Chrome Yes 
HubSpot Sales Hub Yes 
Kylas No 
LinkedIn Yes 
Meritto No 
Outreach Yes 
Salesforce No 
Salesloft Yes 
Sell.Do No 
Slack No 
Sprinklr No 
Swift AMS No 
Zendesk No 
Zoho CRM No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
BoldDesk Yes 
Clinicea Yes 
Freshdesk Yes 
Google Chrome No 
HubSpot Sales Hub No 
Kylas Yes 
LinkedIn No 
Meritto Yes 
Outreach No 
Salesforce Yes 
Salesloft No 
Sell.Do Yes 
Slack Yes 
Sprinklr Yes 
Swift AMS Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CallCloud

Country

United States

Website

www.callcloud.app/

Vendor Details

Company Name

Ozonetel

Founded

2007

Country

United States

Website

ozonetel.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

Alternatives

2x Connect Reviews

2x Connect

XTaaS Corp

Alternatives

ATLAS Reviews

ATLAS

The Telephony Co.
Knowlarity Reviews

Knowlarity

Knowlarity Communications Pvt. Ltd.
astTECS Reviews

astTECS

*astTECS