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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The CRM offers boundless capabilities designed to meet the production needs of various businesses; it acts as a management tool that enhances efficiency, shortens timelines, and automates both workflows and data handling, making it a comprehensive, user-friendly, and straightforward software solution. CalLite CRM is purpose-built for automating tasks associated with teleselling, telemarketing, appointment scheduling, conducting surveys, performing market research, facilitating direct product sales, managing debt collection, handling inbound inquiries, providing customer support, and managing documents with features like electronic signatures and OTPs. As the most versatile CRM available, it is currently utilized by more than 160 companies globally, showcasing its widespread acceptance and effectiveness in diverse operational environments. This extensive functionality ensures that businesses can optimize their processes and improve productivity across various departments.

Description

PhoneCall stands out as a robust cloud-based contact center solution, tailored to effortlessly adapt to the demands of telemarketing and lead generation enterprises. This comprehensive software package includes features such as an AI-powered Intelligent Dialer, Real-Time Analytics, three years of call recording storage, Text-To-Speech functionality, Click-to-Talk options, and a convenient 1-Click Compliance tool to optimize business efficiency. Moreover, with its multi-device compatibility, business owners and administrators can stay connected and manage operations seamlessly, even when using devices on iOS or Android platforms. This level of accessibility ensures that users are always in touch with their business activities, promoting a streamlined workflow regardless of location.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zoho CRM No 

Integrations

Zoho CRM Yes 

Pricing Details

€10 per station per month
Free Trial No 
Free Version No 

Pricing Details

$0.01
Only pay for what you use control your costs and avoid unexpected bills.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CalLite CRM

Founded

2011

Country

Italy

Website

www.callite.it

Vendor Details

Company Name

PhoneCall

Founded

2015

Country

United States

Website

www.phone-call.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording Yes 
Video Call Recording No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management Yes 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Alternatives

Alternatives

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T-Max Predictive Dialer

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